OVERALL PURPOSE
To provide an accounting and tax service offering to our Clients as well as to the allocated Client Relationship Managers (CRM) building strong service relationships to enhance, retain and grow business.
PRINCIPAL ELEMENTS AND ACCOUNTABILITIES
Take full personal ownership, responsibility and accountability of all transactions, interaction and
enquiries for the allocated Client portfolio. This will include, but not be limited to:
- Providing day-to-day accounting and other services to allocated clients;
- Preparing trial balances, management accounts;
- Type out and format the client’s annual financial statements;
- Carrying out, on a timely basis, all administrative tasks assigned;
- Assist the accountants with any requests that come from the client;
- Applying standard procedures to facilitate the rendering of quality services to clients in a consistent, effective and efficient manner and exercising quality control to ensure that all accounting reports conform to set standards;
- Assisting to ensure that clients’ files (be it electronic or paper based) are organised, completedand up to date;
- Recording all time spent accurately to facilitate invoicing and internal reporting;
- Follow processes and procedures, working to set quality standards and keeping to agreed turnaround times;
- Ensure that client queries and/or complaints are dealt with efficiently and timeously, and escalated immediately where needed;
- Ensure the highest level of service, quality of work and support to our Clients, the CRM other
- areas internally as well as other teams within Stonehage Fleming;
- Liaise with internal departments to promote clear channels of communication and working relationships;
- Provide ad hoc assistance with projects and analyses
- Demonstrate the company's values on a daily basis.
RISK MANAGEMENT
- Responsible for implementing and maintaining controls relevant to the position.
QUALIFICATIONS AND EXPERIENCE
- Has a BCom (Accounting) or equivalent degree / diploma;
- Has 3 to 5 years practical experience in auditing or accounting, ideally in the professional servicesor financial services industry;
- Has proven experiences in preparing annual financial statements for Global BusinessCompanies
COMPETENCIES, SKILLS AND BEHAVIOURS
- Fluent in English, both written and spoken
- Excellent attention to detail, delivering work of a high standard
- Proactive, solution focused with proven analytical and problem‐solving abilities
- Team oriented with flexible approach
- Ability to use initiative and work independently
- Integrity, accountability and professionalism
- Excellent communication skills, written and verbal
- Able to structure work logically and efficiently and executes accordingly in a high-pressure environment