Business Solutions Analyst (FRCI)

We are currently looking for a dynamic and skilled Business Solutions Analyst to join our Business Solutions Team.

About Us:

FRCI is a leading provider of technology solutions and consulting services. At heart, we do not only implement systems, but we also help our clients understand their needs, rethink their processes to achieve their goals. We provide our best advice regarding systems that would work best for them, help with their implementation, and provide training and ongoing support. Our team of experienced professionals is dedicated to deliver the highest level of customer service and support.

“Our clients’ success is our success.”

Position overview:

We are currently looking for a dynamic and skilled Business Solutions Analyst to join our Business Solutions Team. The ideal candidate must possess the business acumen to carefully identify business opportunities, developing and implementing solutions and operational strategies for our clients to evolve as times and trends change. 

As a key element of our team, the main responsibilities for this position will include but are not limited to analyse business processes, identify opportunities for improvement, develop and implement solutions tailored to meet clients' specific business needs.

As we foster a learning & development culture, we provide the opportunity to our team members to develop & grow through continuous learning with online resources, workshops, conferences, and experiment techniques to enhance their skills and expertise.

Responsibilities:

• Collaborate with cross-functional teams to analyze business processes and identify opportunities for improvement.
• Develop and implement solutions tailored to meet clients' specific business needs.
• Conduct in-depth business analysis to understand client requirements and propose effective solutions.
• Document solutions thoroughly to ensure clarity and facilitate future maintenance and enhancements.
• Work closely with project managers to ensure successful project delivery within scope, time, and budget constraints.
• Facilitate transfer of knowledge to the customer through training sessions along with documentation to ensure smooth adoption and utilization of implemented solutions.
• Provide ongoing support to clients, addressing their concerns and optimizing solutions as and when required.
• Stay updated on industry trends and emerging technologies to ensure solutions remain innovative and competitive.
• Proactively engage in self-learning and professional development to enhance skills and knowledge.
• A team player who thrives in collaborative environments and excels in overcoming challenges.

Requirements:

v  Education

• At least a bachelor’s degree in information technology or any related field

v  Experience

• At least 2-3 years of proven work experience in business analysis and solution implementation
• Familiarity with ERP systems and business process optimization would be a definite advantage.

• Proven track record of creating and fostering partnerships with clients and stakeholders.

v  Skills

• Excellent verbal and written communication skills.
• Excellent problem-solving skills.
• Strong analytical skills.
• Strong collaboration skills.
• Ability to innovate and think creatively to address complex business challenges.
• Ability to work effectively in a team environment and independently.

Why should you choose FRCI?

We offer:

-       An attractive salary and interesting benefits

-       Opportunities for professional development and growth

-       Exciting projects

-       A collaborative team environment

How to Apply?

Interested candidates should submit their updated CV and portfolio showcasing relevant work experience on hr @ frci . net