Bell Boy

Join our dynamic team and be a part of crafting unparalleled guest experiences in the south-west of Mauritius, where innovation and luxury converge. Elevate your career with us as we continue to set new standards in the world of hospitality.

Welcome to RIU Hotels & Resorts, a global leader in hospitality with a legacy spanning more than 100 hotels in 21 countries.

Renowned for our commitment to excellence, we are embarking on an exciting chapter with the reopening of two distinguished brand-new hotels, RIU Turquoise and RIU Palace Mauritius, slated to unveil in 2024.

Join our dynamic team and be a part of crafting unparalleled guest experiences in the south-west of Mauritius, where innovation and luxury converge. Elevate your career with us as we continue to set new standards in the world of hospitality.

WHAT WOULD YOU DO?

As a Bell Boy at RIUmauricio, you will play a vital role in supporting the Front Office department. Your key responsibilities will include:

• • Greets and assists guests with their luggage while checking-in, checking-out or transferring to another room.
  • Accomplishes the monitoring sheet for activities or services rendered.
  • Follow the schedule of the Bell Service.
  • Assumes proper decorum while at the lobby, according to RIU Hotels & Resorts Standard.
  • Maintains proper procedures and ensures that you follow all the standard procedures.
  • Ensures that delivers newspapers, messages, parcels and other items requested by guests are being followed following the Operational Standards.
  • Escorts all Guest/s if necessary to their respective guestrooms.
  • Explains room features to guests and informs/describes them the hotel’s facilities, promotions and activities in a proper and in standard way.
  • Ensures that transportation requirements are properly coordinated with Transportation Department. Route reports to transportation for pick-up and drop off for them.
  • Always read the Bell Service Log book.
  • Handles telephone calls and inquiries and assists the guests in any requirements they requested.
  • Assists with their mailing requirements, business center transactions.
  • Handles guest complaint with efficiency and the responsiveness.
  • Pages guests in the lobby as required.
  • Mans the Bell Boy’s desk.
  • Ensures storage luggage according to established procedures.
  • Reports suspicious looking persons to Security.
  • Ensures that delivery of fruit baskets, packages and gifts to the guestroom are according to set procedures.
  • Ensures that all guests are treated in the manner that they deserve with elegance and first class service.
  • Should be well versed on all privileges, amenities, products that we are offering.
  • Updated with all the events, functions, memos and all other policies.
  • Send a departing guest off. (Departure courtesies).
  • Performs other duties as may be assigned from time to time.

WHAT DO WE OFFER?

• A welcoming and supportive work environment where you will be shaping the future of RIU Mauritius.
• Comprehensive training and development programs to enhance your skills and foster professional growth.
• Competitive compensation package, including attractive benefits and incentives
• XXXXXXXXXXXXXXXXXXXXXXXXXXXX (BONUS)
• Medical scheme after 1 year of employment.
• Smart uniform.
• Enjoy the convenience of complimentary healthy meals while on duty, starting from the opening of the hotel, ensuring you have nourishment throughout your workday.
• Take advantage of attractive discounts on accommodations within the RIU Hotels & Resorts, allowing you to explore and experience our exceptional properties worldwide.

At RIU Hotels and Resorts, we are dedicated to promoting gender equality and creating a supportive work environment where everyone has equal opportunities to succeed. We believe in empowering and nurturing talent regardless of gender, fostering a culture of fairness and respect.

Apply now and let's start a conversation that could shape your future career with us!