Assistant Administration des Ventes

French Leader in debt management & acquisition, iQera helps large companies and financial institutions at every stage of their client financial cycle by combining operational excellence, human and artificial intelligence.
iQera aspires to create the difference through its convictions:

• Achieve the unprecedented
• Play as a team
• Leave a positive impact

More than just resumes, iQera is looking foremost for personalities that will make a difference. The group wants to build a community of collabor’actors that are engaged, atypical and curious to learn, who want to find their path and thrive while giving meaning to their profession.
The Group currently relies on a Tribe of more than 2300 collborar’actors on 13 sites in 6 countries.

• Collect information for the opening of customer accounts and the opening of Documentary Credits
• Process orders
• Manage customer reminders and logistic/financial claims, except after-sales.
• Work in collaboration with sales teams (customer follow-up/debit note follow-up, customer file update) and other departments.
• Provide dangerous goods declarations.
• Resolve disputes.
• Verification of product availability,
• Verification of tariffs according to tariff agreements and compliance with the GTCS (General Terms and Conditions of Sale),
• Sending acknowledgement of receipt for validation,
• The preparation of orders,
• Preparation of documents required for customs formalities,
• Contact with carriers/freight forwarders,
• Sending original documents to clients.
• Provide after-sales service in collaboration with the Quality Department.
• Work in collaboration with sales teams (customer follow-up/debit note follow-up, customer file update) and other departments.