Night Auditor
- Savanne
- Not disclosed
- Permanent
- Added 20/04/2024
- Closing 20/05/2024
- SHOOKHYE Annabelle
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Exciting career opportunity!
GENERAL
- Good knowledge of the Opera system, micros and well versed with Le CLUB fidelity program.
- Able to assist any potential guest who is asking information on hotel facilities.
- Good knowledge of using credit card machine.
- Familiar with room rates and reservation procedure.
- Doing check-in and check-out of guest overnight.
- Be aware of Sofitel Brand standard and ensure compliance at all times.
NIGHT AUDIT
- Ensure Focus and internal control requirements are applicable at all times.
- Verify the correct rate/room category as per voucher is entered on the system on a daily basis.
- Verify all departure have been clear from Opera and credit sales transfered to the correct TO.
- Any anomalies should be reported to the Income Auditor and respective HOD.
- Ensure all point of sales have been closed properly and print out daily transaction summary.
- Ensure all cash sales and credit card sales is recorded and tally with opera.
- Ensure that the batch analysis from the different banks agree to the credit card payments on the guest services summary.
- Ensure all print outs for the finance department are done before date change.
- All date changes are done correctly. I.e business, point of sales, audit and telephone date.
- Ensure the collection of revenue in all revenue generated department and prepare room statistics.
CASHERING
- Manage the cash float and always update on current currencies.
- Ensure billing instruction is adhere to as per departmental policy.
- Foreign exchange transation and paid out vouchers.
- Doing key card for guest as per hotel policy.
- Balancing the cash sales, credit sales and forex book.
- Makes postings for chargeable recreational activities, outings, medication, etc.
SWITCHBOARD
- Answer telephone as per brand standard and always inform the recipient when passing a call.
- Keep track and ensure delivery of messages.
- Take orders of guests and inform Butler accordingly.
- Able to take reservation of a guest and give the rate for each category and meal plan accordingly.
HEALTH & SAFETY
- All defects should be reported immediately to your Manager.
- Be fully conversant with the departmental Fire, Tsunami and Bomb procedures.
TRAINING
- Attend and participate in all Sofitel Brand training or any relevant training.
- Attend and master all the relevant TWI training in your department.