IT INFRASTRUCTURE ENGINEER

Brink's Mauritius is looking for an infrastructure engineer who is detail-oriented, proficient with technologies and hardware, and can adapt in high-pressure environments.

The infrastructure engineer will work with numerous software programs, clients, and other technical staff, and will often need to do field analysis and maintenance. His or her responsibilities will include upgrading and improving operating environments, creating repair strategies, and providing technical support and training for users.

The candidate we are looking for should have good communication & collaboration skills, excellent analytical, problem-solving, time-management skills, and a good knowledge of data protection regulations. project management experience will be a bonus.

Principal Accountabilities
* Ensure compliance with governance rules such as SOX, Health & Safety and Brinks policies

* Managing and monitoring all installed systems and infrastructure from all usual aspects:
- Monitoring of the installed environment (systems and Network)
- New installations, configurations, testing and commissioning.
- Provide Access management (Setting up accounts for new users, deactivation of accounts when requested))
- Patching
- Backup and replications
- Restoration requests & exercise
- System management tools
- Maintain security set up and adjust as per improved procedures or corporate policies.
- Use scripts to automate tasks and increase efficiency by lowering human intervention time.

* Work on the new solutions/Technologies:
- Testing of new solutions/Technologies
- Prepare schematic diagrams.
- Training of users on new solutions if required.
- Documentations of new solutions / Prepare presentations.
- Proposed alternative solutions which may improve efficiency or contributes to cost saving initiatives.
- Review and recommend technological upgrades for the infrastructure.

* work on problem resolutions:
- Responding in a timely manner to service issues and requests
- Identify potential bottlenecks, identify possible solutions and work with developers to implement hot fixes.
- Provide support for Network and Systems
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
- Liaise with vendors and other IT personnel for problem resolution.
- Replacing faulty hardware components when required.
- Conferring with network users about solving existing system problems
- Adjustments to configurations following performance degradation of Network and Systems.

* work on General IT tasks:
- Documentation of existing infrastructure and changes to the environment.
- Update operational IT procedures.
- Support Internal users and external customers on any IT related subjects.
- Preparation of IT quarterly reports

Knowledge & Experience:

* A Bachelor's Degree or equivalent in Computer Science preferably in Networking
* Have been working in a similar position during the last 3 to 5 years
* Strong understanding of computer network infrastructure and virtualization (VMware, Hyper-V)
* Ability to implement, administer and troubleshoot network infrastructure devices
* Knowledge of application transport and network infrastructure protocols
* Ability to create network diagrams and documentation for design and planning network communication systems. And to learn quickly technologies and products using documentation and internet resources.
* Experience with local area network and wide area network administration and with Firewalls, IDS/IPS
* Successful experience in Project Management
* LEAN Management Certification

Competencies
* Good knowledge of Data Protection Regulations
* Excellent organizational, analytical, time management and problem solving skills
* Willingness to work flexible hours and to travel within Indian Ocean
* Excellent verbal, written and interpersonal communication skills
* Behaving with authenticity and integrity always
* Experience with local area network and wide area network administration.
* Experience with Firewalls, IDS/IPS