Adecco is an International HR and Consultancy firm. Our client, a fiduciary company, is looking for a Senior Client Executive.

Our client, a fiduciary company, is looking for a Senior Client Executive.

Reporting to the Team Leader, the successful candidate will be responsible to attend to client queries in a timely manner with a high service standard ensuring ownership through to completion.

Main responsibilities:

• Responsible for a portfolio of clients and acting as the direct point of contact;
• Ensure a timely, precise and high-quality service delivery to all clients;
• Ensuring compliance with anti-money laundering procedures, working closely with compliance team for the proper due diligence in gathering all the necessary data and information for a full new client review;
• Attend to corporate secretarial functions;
• Drafting of minutes/resolutions;
• Prepare and organize board documents efficiently and in a timely manner;
• Attending board and other meetings as required;
• Instructing payments, statutory filings/returns and ensure a timely delivery
• Proactively resolve clients moderate to complex issues and escalating as required;
• Responsible for incorporation of client entities; 
• Liaise with external parties such as bankers, auditors, lawyers and regulatory bodies;
• Liaise with related authorities for permits and licenses;
• Build and maintain good relationship internally with juniors, peers and line manager;
• Coach junior members of the team in all areas of their work;
• Maintaining proper and complete file for each client – physical as well as on the system;
• Daily and effective input on timesheet or any time management system;
• Attend client meetings with Team Leader/Manager as and when required;
• Ensure that necessary filings as per the legal and regulatory framework are made within the prescribed deadline;
• Ensure that the required information is uploaded and updated on the relevant internal systems in place;
• Ensure that invoices are prepared by the finance department on time;
• Prepare client invoices as part of the billing process;
• Ensure compliance of portfolio with applicable legal framework;
• Familiarize and adhere to internal policies and procedures;
• To identify training needs of team members and provide relevant training to subordinates;
• Any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

Qualification:

• Either a Degree in Law and Management or a Professional qualification (ACCA/ICSA/STEP).
• 2 years’ experience in a similar position; 
• Good Knowledge of legal & regulatory framework;

Candidate profile:

• Proficiency in Microsoft Word, Excel & PowerPoint;
• Very customer focused;
• Good problem-solving skills;
• Accurate and methodical, with great attention to detail;
• Excellent written and verbal communication skills
• Ability to draft effective communications (emails, letters, memos, etc..) with good grammar, spelling & proofreading skills;
• Strong organizational and multi-tasking skills;
• Ability to work in a dynamic, demanding, high-pressure environment;
• Exceptional organisation and time management skills;
• Good judgement and decision-making skills;
• Ability to meet deadlines; extremely organised with the ability to prioritize and multi task; 
• Ability to maintain high level of confidentiality.