Waiter/Waitress

All members of the Food & Beverage Department are responsible for ensuring that visitors to our restaurant are delighted by the quality, creativity and variety of our food and beverage offerings

KEY DUTIES AND RESPONSIBILITIES

• To work as a team with colleagues, to ensure timely service and a smooth running operation.
• To understand and adhere to our policies and Standard Operating Procedures with regard to guest service, how to run the food and beverage operation in outlet, and personal discipline and grooming.
• To ensure all guest orders are accurate, timely and given the utmost attention.
• Delivering an amazing service from the warm welcome into the outlet through the fond farewell every time.
• To have a full knowledge of the services and facilities provided in order to answer any questions the guests may have.
• Demonstrate the ability to upsell on food and beverage menu items.
• Follow all safety policies to ensure a safe work area
• Maintain your station in accordance with standards at all times
• Develop a complete knowledge of menus