Salesperson
- Port Louis
- 21,000 - 30,000
- Permanent
- Added 18/04/2025
- Closing 18/05/2025
- Alexander Kelly
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Seeking a proactive Sales Representative to secure orders, follow up on outstanding orders, plan deliveries, and ensure timely payments. Strong communication, organization, and a customer-focused approach are essential to drive sales and maintain customer satisfaction.
Key Responsibilities:
Customer Engagement and Order Acquisition:
- Visit customers on-site to present products and services.
- Understand customer needs and provide tailored solutions to meet their requirements.
- Facilitate order placement and ensure accuracy in order details.
Order Management and Follow-Up:
- Monitor the status of outstanding orders and proactively follow up with customers to address any issues or delays.
- Coordinate with internal teams to ensure that orders are processed and shipped on schedule.
- Resolve any discrepancies or problems related to orders promptly.
Delivery Planning:
- Work with logistics and warehouse teams to schedule timely delivery of products.
- Communicate delivery timelines and any changes to customers effectively.
- Ensure that delivery schedules align with customer expectations and business capabilities.
Payment Collection and Account Management:
- Follow up on overdue payments and ensure that customers meet their payment obligations.
- Manage and track customer accounts to maintain accurate and up-to-date records of transactions.
- Address any payment-related inquiries or issues in a professional manner.
Customer Relationship Management:
- Build and maintain strong relationships with existing customers to foster loyalty and repeat business.
- Provide exceptional customer service and support to enhance the overall customer experience.
- Gather feedback from customers and report insights to the management team for continuous improvement.
Qualifications:
- Proven experience in a sales or customer service role, preferably in a field-based capacity.
- Strong interpersonal and communication skills, with the ability to engage effectively with customers.
- Excellent organizational and time-management abilities.
- Ability to work independently and manage a flexible schedule.
- Valid driver’s license and reliable transportation for customer visits.
Physical Requirements:
- Ability to travel frequently within the assigned territory.
- Capable of lifting and carrying product samples or promotional materials as needed.
Why Join Us:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package including health, dental, and vision insurance.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.