Import Support Clerk (Rennel Limited)

We are looking for an enthusiastic Import Support Clerk to join our Team!

Key Responsibilities

Pull out documents for all detained shipment
Advise customers about missing documents and required information needed for smooth clearance
Advise customers regarding their amount to be paid for clearance via phone/SMS and email
Keep a track of the pending approvals and missing documents from customers
Submit approved files to Customs Clearance team for submission
Keep FedEx systems updated while working with a file
Keep the Team Leader informed at all times of any matters impeding smooth work operations
Handle all requests, claims and complaints in a timely manner

Qualifications

ENL