SecOps Consultant

Within the Global Delivery Center (GDC) IT, the SecOps Consultant supports our clients’ operational activities by assisting the teams in our various service centers worldwide, specifically addressing their security issues.

Within the Global Delivery Center (GDC) IT, the SecOps Consultant supports our clients’ operational activities by assisting the teams in our various service centers worldwide, specifically addressing their security issues.The consultant is responsible for maintaining the security conditions of our clients' environments, both locally and globally.

Main ResponsibilitiesThe SecOps Consultant will:

• Address incidents, changes, and issues encountered by clients and provide resolutions within SLAs.
• Detect weak signals or behaviors that could compromise the security of our internal systems or clients’ environments.
• Strengthen the security posture of both internal and client systems.
• Participate in managing cybersecurity crises.
• Provide security-related KPIs.
• Implement system changes and improvements based on client requests, including estimating, documenting, testing, and providing support.
• Conduct studies and missions while adhering to performance and quality standards.
• Assist in training and skill development of other team members during planned absences.
• Document interventions and capitalize on experiences.
• Enforce and ensure compliance with the Information System Security Policy (PSSI).
• Professionally represent the company  in interactions with clients and at public events (conferences, social media, etc.).
• Report all relevant information to the team leader, including integration into the team, progress on service center activities, challenges faced, and training needs.
• Participate in on-call shifts.
• Complementary Responsibilities:
• Serve as a technical reference for identified client contexts.
• Contribute to business development efforts (responding to tenders, pre-sales activities, etc.).
• Participate in internal projects based on company needs.

Skills and Expertise

The SecOps Consultant should have proficiency in:

• Supervision and monitoring tools (Centron, Datadog) to identify incidents and issues.
• Securing network infrastructures (firewalls, IPS) and systems (antivirus, EDR, etc.): Cisco, Forti, Cato, Tethris, Trend Micro, MS Defender, SentinelOne, Guardicore.
• Microsoft security tools (Defender for Office, Defender for Endpoint, Pureview O365, etc.).
• Identity solutions (EntraID, Microsoft AD).
• Cloud Security (AWS, Azure).
• Automation tools and scripting languages (Powershell, Python).
• SIEM and log management tools (MS Sentinel, Google Security Operations, Splunk).
  Infrastructure as Code (IAC).
• AD administration (usage, security, hardening).
• Network administration (wired and wireless components): Cisco, Fortinet
• Secret management tools: Hashicorp Vault, Bitwarden.
• PAM tools (WALLIX, PRVIX).
• ITIL processes.
• ITSM tools for client interaction and engagement tracking.
• Office software (Word, Excel, PowerPoint, SharePoint) and communication tools (Teams).

Core Competencies

The SecOps Consultant is required to:

• Maintain confidentiality regarding any sensitive information related to the company's activities and information systems.
• Avoid using or disclosing confidential information, including personal data, encountered during the role.
• Prevent actions that could compromise the security of IT systems or external access.
• Confidentiality applies throughout the duration of the contract and even after its termination as long as the company's legitimate interests require it.