•    Plans, organises and coordinates activities of an efficient profit making boutique so as to cost effectively provide quality service to guests in line with the hotel policies and standards.

•    Ensures boutique looks attractive and welcoming through regular refreshing of stock and display

•    Plans, coordinates, controls and supervises activities of the Section.

•    Updates the Head Office on the activities of the Boutique.

•    Deals with complaints and initiates remedial actions.

•    Converses with guests to obtain feedback and suggestions for improvement. Ensures that assistance is provided to guests with special needs and / or requests.

•    Promotes Sales of the various facilities and services of the Hotel.

•    Monitors and prepares requisition for replenishment of stock.

Qualifications and Profile

•    Secondary Academic Qualifications (SC/HSC).

•    Previous professional experience in Hospitality and Sales.

•    Fluent in English and French, a third language will be an advantage.

•    Pleasant and outgoing personality.

•    Good communication and organisational ability.

•    High ethical standards.

•    Ready to perform odd hours and work on Sundays & Public Holidays.