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Quality Trainee
- Flacq
- Rs 10,000 – Rs 20,000
- Posted Jun 17, 2026
- Closing 17/07/2026
- Tourism / Travel
- Quality Internship
- Tourism Quality
- Internship Opportunity
- Tourism Management
Job Description
Job Description
- Assist in the creation, recording, editing, and production of training videos in accordance with Forbes Standards and hotel requirements.
- Develop and upload training content onto the Learning Management System (LMS), including course introductions, assessments, quizzes, and supporting materials.
- Create and update product knowledge training materials, including training manuals, presentations, handouts, and PDF resources.
- Support the Learning & Quality team in maintaining accurate and up-to-date training records and documentation.
- Assist in the preparation of training presentations and educational materials for departmental and hotel-wide training sessions.
- Participate in internal quality audits and inspections, ensuring complete coverage of guestrooms and operational areas as assigned.
- Conduct reviews of digital and printed communication materials, including website content, menus, brochures, and other collateral, to identify and report grammatical, spelling, and syntax errors.
- Assist in updating and maintaining quality-related documents, standards, procedures, and records.
- Support Management (GM/HM/EAM/QM) with special projects, including research, report preparation, PowerPoint presentations, and administrative tasks.
- Coordinate with various departments to collect information and materials required for training and quality initiatives.
- Ensure confidentiality of company information, training materials, and operational data at all times.
- Perform any other duties and responsibilities assigned by Management in line with the trainee's learning objectives and departmental requirements.
- Currently pursuing or recently completed studies in Hospitality Management, Training & Development, Business Administration, Marketing, Communication, Multimedia, or a related field.
- Good knowledge of Microsoft Office Suite (PowerPoint, Word, Excel).
- Basic knowledge of video recording and editing software.
- Excellent written and verbal communication skills in English and French.
- Strong attention to detail, particularly in proofreading and document review.
- Creative mindset with an interest in digital learning and content creation.
- Organized, proactive, and able to work independently as well as within a team.
- Ability to manage multiple tasks and meet deadlines.