Position purpose:

Reporting directly to the General Manager, the Food & Beverage Manager will provide strategic direction and operational leadership across all Food & Beverage operations of the resort, including restaurants, bars, in-villa dining, banqueting, events, and culinary services.

This key leadership role is responsible for delivering exceptional guest experiences, driving commercial performance, fostering innovation, and developing high-performing teams. The successful candidate will ensure that every dining experience reflects the excellence, sophistication, and personalized service standards of a world-class luxury resort.

Key Responsibilities

Operational Leadership

• Lead, manage, and oversee all Food & Beverage operations throughout the resort.
• Ensure seamless coordination and consistently high service standards across all outlets.
• Drive a culture of guest-centric service excellence and operational efficiency.

Guest Experience & Service Excellence

• Develop and implement initiatives that enhance guest satisfaction and loyalty.
• Maintain the highest standards of luxury hospitality, personalized service, and guest engagement.
• Proactively monitor guest feedback and implement continuous improvement strategies.

Financial & Commercial Performance

• Manage departmental budgets, forecasts, and financial performance.
• Drive revenue growth, profitability, and cost optimization initiatives.
• Monitor key performance indicators and implement action plans to achieve business objectives.

Culinary Innovation & Development

• Collaborate closely with the Executive Chef to develop innovative dining concepts, menus, and guest experiences.
• Identify emerging industry trends and introduce creative Food & Beverage offerings that enhance the resort's positioning.

People Leadership

• Recruit, mentor, coach, and develop a high-performing Food & Beverage team.
• Foster employee engagement, accountability, and a culture of excellence.
• Support talent development and succession planning initiatives.

Compliance & Quality Assurance

• Ensure full compliance with health, safety, hygiene, and quality standards.
• Maintain operational procedures in line with company policies and regulatory requirements.

Supplier & Stakeholder Management

• Build and maintain strong relationships with suppliers and business partners.
• Support procurement strategies to ensure quality, consistency, and value.

Events & Resort Experiences

• Lead the planning and execution of special events, VIP experiences, and resort activation.
• Ensure exceptional service delivery during high-profile functions and guest events.

What we’re looking for

Essential Qualifications & Experience

• Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or related field.
• Minimum 7 years' experience in Food & Beverage operations, including at least 3 years in a senior leadership role within a luxury hotel or resort.
• Strong knowledge of luxury hospitality standards and guest expectations.
• Demonstrated experience managing multiple outlets and diverse teams.
• Proven track record in driving revenue growth, profitability, and guest satisfaction.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and financial management capabilities.
• Fluency in English and French; additional languages will be considered an advantage.

Why Join Us?

At Maradiva Villas Resort & Spa, you will have the opportunity to lead one of Mauritius' most prestigious luxury hospitality operations, contribute to innovative guest experiences, and be part of a passionate team dedicated to excellence.

Apply Now

If you are a dynamic hospitality leader with a passion for exceptional service and culinary excellence, we invite you to apply.

Please send your CV and cover letter to the Human Resources Department at Maradiva Villas Resort & Spa.

Only shortlisted candidates will be contacted.