Purpose:

The Handyman is responsible for performing general repair, maintenance, and upkeep tasks across the mall’s common areas, tenant spaces, and building infrastructure. This role ensures a clean, safe, and functional environment for shoppers, staff, and tenants by addressing a variety of minor plumbing, carpentry, painting, and other general maintenance issues as they arise.

Key Responsibilities:

1. General Maintenance

· Perform routine checks and minor repairs in public areas, restrooms, service corridors, and mall offices.

· Respond promptly to maintenance service requests submitted by tenants or mall management.

· Repair door locks, tiles, drywall, furniture, signage, ceilings, and basic fixtures.

2. Painting, Carpentry & Plumbing

· Conduct touch-up painting, wall patching, and minor surface repairs.

· Install or adjust shelves, doors, panels, and basic woodwork.

· Unclog drains, fix leaks, replace washers, and support basic plumbing fixes (non-licensed).

3. Equipment Handling

· Operate hand and power tools for routine tasks safely and effectively.

· Perform minor preventative maintenance on mechanical tools and facility systems as directed.

· Assist with movement and assembly of furniture, kiosks, or equipment for mall events or setups.

4. Emergency & Safety Support

· Respond to emergencies such as water leaks, tripped breakers, and broken fixtures.

· Identify and report potential hazards or deterioration that may pose safety risks.

· Support fire safety and evacuation readiness by checking accessibility, doors, and lighting.

5. Coordination & Documentation

· Work closely with Contractors for joint troubleshooting or large repairs.

· Document all repairs, incidents, and parts used in the work order system or maintenance logs.

· Maintain inventory of basic repair supplies and notify supervisor when restocking is required.

6. Emergency Response

· Be available for on-call duties or to assist in emergency situations, such as power failures, water leaks, or fire alarm activations.

Qualifications & Skills

· A certificate in general maintenance, building services, or a relevant field is an advantage.

· 2+ years of experience as a handyman or general maintenance technician, ideally in a commercial property or shopping mall.

· Basic plumbing, carpentry, and painting skills.

· Ability to diagnose and resolve common maintenance issues.

· Basic recordkeeping and understanding of maintenance logs.

· Problem-solving and decision-making ability.

· Physical ability to lift, climb, and perform hands-on repairs.

· Good communication and customer service skills.