1. POSITION PURPOSE

The Accounts Receivable (AR) Clerk will manage incoming revenue, process bookings, and reconcile payments from individual clients, travel agencies, hotels and other partners. This role ensures cash flow by generating invoices, tracking deposits, applying payments, and resolving booking discrepancies.

2. KEY RESPONSIBILITIES

• Billing & Invoicing: Generate and send booking confirmations, proforma invoices, and final receipts.
• Payment Processing: Record and apply incoming payments (credit cards, bank transfers, wire transfers).
• Collections: Track overdue balances, send payment reminders, and follow up with clients or travel agencies, hotels and other partners to secure outstanding funds.
• Reconciliation: Reconcile AR ledgers, resolve billing discrepancies, and verify that tour fares align with booking systems.
• Agent/Corporate Accounts: Manage B2B accounts and ensure commissions for travel agencies or tour operators (TTOs) are correctly calculated and settled.
• Month-End Closing: Assist the finance team with month-end reporting, aging analysis, and auditing of daily sales.
• Customer Service: Address and resolve billing inquiries from clients or partners promptly.

 

3. Desired Qualifications

• Education: HSc with Accounting and/ OR relevant studies in Accounting, Finance, or Business Administration.
• Experience: 1–3 years of experience in accounts receivable or general bookkeeping; prior experience in the hospitality or tourism industry is a major plus.
• Software Skills: Proficiency in accounting software (e.g., QuickBooks, Xero, SAP) and advanced Microsoft Excel skills.
• Communication: Excellent verbal and written communication skills to handle B2B client negotiations and customer billing queries.
• Organizational Abilities: High attention to detail and strong time-management skills to process high-volume travel transactions accurately