Key Responsibilities

1. Executive Support

• Manage and maintain the Head’s calendar, including scheduling meetings, appointments, and travel arrangements
• Prepare agendas, presentations, reports, and briefing documents
• Screen and prioritize emails, calls, and correspondence
• Act as a liaison between the Head and internal/external stakeholders

2. Commercial & Distribution Coordination

• Support coordination of commercial activities, promotions, and campaigns
• Assist in tracking sales performance, preparing reports, and consolidating data
• Coordinate with distribution/Logistic teams to ensure timely execution of plans
• Follow up on action items, deadlines, and project deliverables

3. Administrative Management

• Organize meetings, take minutes, and track action points
• Maintain organized filing systems (digital and physical)
• Handle expense reports, purchase requests, and basic budget tracking
• Ensure proper documentation and record-keeping

4. Communication & Stakeholder Management

• Draft professional correspondence, emails, and internal communications
• Welcome & coordinate with clients, suppliers, and partners when required
• Facilitate information flow between departments (Sales, Marketing, Logistics, Finance)

5. Project & Process Support

• Assist in special projects, reports, and business reviews
• Monitor progress of key initiatives and provide status updates
• Identify opportunities to improve administrative processes and efficiency

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or related field
• 3–5 years of experience in an administrative or executive support role
• Experience supporting senior management (preferably in commercial/sales environments)

Key Skills & Competencies

• Strong organizational and time management skills
• Excellent written and verbal communication
• High level of discretion and confidentiality
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Attention to detail and ability to multitask
• Proactive, resourceful, and solution-oriented mindset