Reporting to the  Team Leader – Identity and Access Management;

The Identity and Access Management (IAM) Administrator is responsible for the effective administration and governance of user access to IT application systems, ensuring that all access provisioning activities are performed in a timely, accurate, and compliant manner in line with established policies, procedures, and regulatory requirements.

The IAM Administrator reviews, validates, and processes service requests related to user access, including the creation, modification, and deactivation of user accounts, as well as the assignment and revocation of access rights and entitlements.

The IAM Administrator plays a critical role in safeguarding organizational systems and data from unauthorized access while supporting operational efficiency and regulatory compliance.

Job Requirements:

·       Provisioning and de-provisioning of access to applications systems as per established policies/processes and procedures.

·       Maintain accurate records of access requests and approvals

·       Process application parameter updates as per established procedures.

·       Provide support and guidance to employees on security controls to maintain secure and compliant operations.

·       Handle escalated inquiries and support tickets in a timely manner.

·       Abide by Group Cybersecurity and IT GRC security policies, processes and standards.

·       Any other cognate duties within the Group Cybersecurity and IT GRC division.

Required Education/Competencies/Experience

Knowledge/Qualifications:

•                     Broad general understanding of Information Technology concepts and systems

•                     Minimum Higher School Certificate (HSC) or equivalent

•                     A degree in Computer Science, Cybersecurity, Information Systems, or a related field is highly desirable

 

Critical Skills:

•                     Ability to prioritize tasks and meet deadlines in a structured and efficient manner

•                     Strong discipline in following documented policies, standards, and procedures

•                     Commitment to delivering consistent, high-quality customer service

•                     Effective interpersonal skills with the ability to collaborate across teams and stakeholders

•                     Demonstrates flexibility and a willingness to adapt to rapid changes, particularly in supporting and adopting emerging technologies within a banking environment

•                     Good problem-solving skills and attention to detail

•                     Motivated, team-oriented, and easily adapt to a complex environment

•                     Excellent English communication skills written and spoken, able to translate business request into technical requirements

•                     A strong focus on accuracy and organization in daily task

•                     Self-starter, ready to accept new challenges and takes ownership

•                     Willingness and ability to adapt to rapid changes to support and use emerging technologies in banking environment.

Best of Luck,

Human Resources Department