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F&B Service Manager
- Mauritius
- Not disclosed
- Posted Jun 2, 2026
- Closing 02/07/2026
- Food / Beverages / Catering
- Food Service
- Food Operations
- Service Lead
- Eyes for Detail
Job Description
Main Objective of the Position:-
To oversee and manage the daily operations of all Food & Beverage service outlets, ensuring exceptional guest satisfaction, efficient service delivery, compliance with company standards, and achievement of departmental financial objectives.
Key Responsibilities:-
- Supervise and coordinate daily Food & Beverage operations to ensure exceptional guest service and satisfaction.
- Lead, motivate, and develop team members while fostering positive employee relations and maintaining high standards of welfare and safety.
- Monitor service quality, handle guest feedback and complaints, and ensure prompt resolution of issues.
- Organize and oversee outlet operations, including service preparation, room service, and meal periods.
- Ensure compliance with company quality standards, health and safety regulations, and grooming requirements.
- Assist in manpower planning, scheduling, leave monitoring, and performance management of team members.
- Control operational costs, inventory, equipment, and outlet supplies to support budget objectives.
- Conduct regular inspections and inventories to maintain operational efficiency and service excellence.
- Prepare and monitor daily sales, guest cover reports, and other operational records.
- Collaborate with other departments to ensure smooth operations and the delivery of outstanding guest experiences.