Your contributions will be key in helping the team achieve its sales targets and maintain strong client relationships.

Key Responsibilities:

• Provide comprehensive sales administration support to the sales team, including managing sales trackers and assisting with coordination of sales activities.
• Take minutes during meetings for reference and documentation.
• Collaborate with other departments to manage new business proposals, renewals, claims, debtors’ collections, and compliance matters.
• Process client quotations and ensure they are handled in a timely manner according to set procedures.
• Update follow-up tables and ensure the availability of up-to-date information.
• Ensure timely dispatch of proposals, renewal notices, and policy schedules.
• Prepare policy handbooks for clients in alignment with company standards.
• Organize both internal and external meetings, ensuring all requirements are met.
• Answer incoming calls and handle email inquiries in line with service standards.
• Reach out to clients to gather missing information or address queries to meet service expectations.
• Provide general administrative support to the Business Development department to help meet departmental objectives.
• Collaborate with team members to meet and exceed sales goals.

Key Requirements:

• Education: Diploma in Marketing, Administration, or equivalent.
• Experience: At least 1 year of experience in a sales administration or similar role.
• Skills:
• Strong knowledge of business insurance operations and services.
• Proficient in Microsoft Office Suite (Excel, Word).
• Excellent data collection, preparation, and organizational skills.
• Strong ability to deliver results while meeting customer expectations.
• Understanding of compliance and operational risk management.
• Excellent communication skills (both verbal and written).