As a Medical Record Expeditor (MRE), you will be responsible for ensuring the timely and accurate processing of medical records for beneficiaries, working closely with internal teams and healthcare providers across the globe.

You’ll be part of a fast-paced environment where your work directly contributes to helping individuals access important medical and disability benefits.

Key Responsibilities

• Manage and process medical records received via multiple channels (email, portals, etc.)
• Ensure all documentation is accurate, complete, and aligned with the correct beneficiary
• Liaise with healthcare providers to obtain required reports in a timely manner
• Respond to queries from claimants and stakeholders with a solution-oriented mindset
• Monitor case progress and escalate complex issues when needed
• Maintain high service standards in line with KPIs and operational targets
• Collaborate closely with internal teams (Network, Operations, Medical teams)
• Ensure compliance with processes and continuously stay updated on procedures

What We’re Looking For

• Background in administration, healthcare, or medical environment
• Strong attention to detail and ability to handle sensitive information
• Excellent time management and prioritization skills
• Customer-focused mindset with strong communication skills
• Ability to work in a fast-paced, target-driven environment
• Comfortable working with systems and structured processes

Why Join Us?

• Be part of a global organization with real impact
• Work on a meaningful programme supporting veterans' healthcare journeys
• Gain exposure to international healthcare operations
• Collaborate in a dynamic and supportive team environment

Apply Now if you’re ready to make a difference and grow your career in a global environment.