Key / Primary Responsibilities

1. Event Planning Support

• Assist in the preparation and maintenance of event plans, timelines, run sheets, and operational checklists.
• Support the Events Team in coordinating event requirements from planning through to execution.

2. Logistics Coordination

• Assist in coordinating event logistics, including transportation, catering, equipment, venue setup, and breakdown.
• Ensure all point-of-sale materials, branding assets, and signage are prepared, delivered, and installed on time.

3. Vendor & Partner Communication

• Liaise with vendors, suppliers, and service providers to confirm bookings and support smooth delivery of services.
• Act as a key point of contact for guests, suppliers, and staff during event execution.

4. Administrative Support

• Maintain accurate and up-to-date event documentation, including internal invoices, purchase records, and external client payments.
• Support payroll coordination for internal and external event staff when required.
• Respond to internal and external queries within 48 hours.
• Ensure all events are correctly registered and booked through the designated Google Form system.

5. Post-Event Follow-Up

• Assist in collecting feedback from clients, guests, and stakeholders following events.
• Support the preparation of post-event reports and evaluations.
• Contribute to identifying learnings and improvements for future events.

6. On-Site Event Support & Team Collaboration

• Provide hands-on support during events, including setup, coordination, and troubleshooting.
• Work closely with the Events and Delivery Teams to ensure smooth execution aligned with brand standards and objectives.
• Be available to support events outside of standard working hours when required.

 

Requirements – Education, Experience & Skills

• Degree or diploma in Events Management, Hospitality Management, Marketing, or a related field.
• Some previous exposure to events, hospitality, or coordination roles is advantageous (internships included).
• Strong organizational and time management skills with the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently, take initiative, and meet deadlines.
• Positive, proactive, and solution-oriented mindset.
• Strong interpersonal skills and a willingness to engage with clients, suppliers, and teams.
• Creative mindset with an interest in contributing ideas to event concepts and execution.

Additional Requirements

• A valid driving licence is mandatory.
• Access to a personal vehicle is strongly preferred (due to event logistics and transport requirements).
• Willingness to work outside of standard business hours, including evenings, weekends, and public holidays when events take place.
• Time off in lieu (TOIL) will be granted for approved additional hours worked.
• Must be comfortable working in a fast-paced, operational, and sometimes physically active environment.