PROFILE

• Exceptional communication and interpersonal skills
• Strong customer service orientation and ability to build lasting client relationships
• Passion for luxury retail
• Adaptable, flexible and comfortable working across multiple boutique locations
• Organised and able to manage time independently
• Proactive and solution-oriented
• Positive attitude and team spirit
• Confident, polished and professional presentation
• Comfortable working in a fast-paced retail environment
• Willingness to learn about products, collections and sales techniques

TASKS
(non-exhaustive list)

• Welcome and assist customers in all boutique locations
• Provide product recommendations and detailed information on collections
• Deliver a personalised and high-end customer experience
• Process sales transactions and achieve sales objectives
• Build and maintain long-term relationships with clients
• Assist with CRM updates and client follow-up
• Support stock management and inventory organisation across boutiques
• Ensure displays are clean, attractive and aligned with brand standards
• Participate in promotional events, pop-ups and special sales
• Assist with opening and closing procedures when required
• Stay informed about new collections and product launches
• Support the team in maintaining excellent boutique presentation and service standards
• Travel between boutiques according to the weekly schedule and operational needs

Requirements

• Valid driving licence
• Fluent spoken and written French and English
• Good computer skills
• Previous experience in retail, sales or customer service
• Flexible schedule, including weekends