Key Responsibilities

• Provide full secretarial and administrative support to the General Manager and CEO
• Manage executive diaries, appointments, meetings, and travel arrangements
• Prepare and manage correspondence, reports, presentations, agendas, and minutes
• Act as a key liaison between executive management, department heads, owners, and external stakeholders
• Coordinate executive meetings, briefings, and confidential discussions
• Maintain strict confidentiality of all resort, guest, and corporate information
• Screen and manage calls, emails, and visitors with professionalism and discretion
• Assist in follow-ups on executive decisions and operational actions
• Support special projects, audits, inspections, and management initiatives
• Ensure smooth day-to-day administration of the Executive Office

Required Qualifications & Experience

• Diploma or Degree in Secretarial Studies, Business Administration, Hospitality Management, or related field
• Minimum 3–5 years’ experience in a similar role, preferably within a resort or hotel environment
• Experience supporting General Manager, CEO, or senior hotel management
• Excellent written and verbal communication skills in English (French an advantage)
• Strong organizational and multitasking abilities
• High level of discretion, integrity, and professionalism
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

Key Competencies

• Hospitality mindset and professional grooming
• Excellent interpersonal and communication skills
• Attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Proactive, flexible, and solution-oriented approach

The successful candidate will play a key role in supporting executive leadership, ensuring smooth 

coordination, effective communication, and efficient daily operations within the executive office.