Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

The In Room Dining Manager manages the effective operation of the room service and to ensure customer service at its best. He / She is responsible for supervising the In Room Dining.

Duties and Responsibilities:

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

• Manage the In Room Dining operation & team effectively.
• To ensure and maintain quality standard of service.
• To manage all special events.
• To maximize In Room Dining department revenue.
• Ensure stock levels are maintained by calculating inventory, ordering, retrieving and stocking products.
• Check safety, cleanliness and tidiness of the In Villa Room Dining area.
• To provide guidance for improvement and implement necessary adjustments for consistency.
• Look after arrangement of group, VIP or special attention guests.
• Handle guest comments or other feedback.
• Evaluate staff performance and maintain good attitude, discipline and grooming.
• Handle staff relations and counsel them according to procedures and policies.
• Coordinate administrative duties.
• Attend and coordinate briefing, meeting and training sessions in conjunction with Outlet Manager/F&B Trainer.
• To perform any other duty that may be assigned by the F&B Director.