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Relationship Officer (Motor)
- Port Louis
- Not disclosed
- Posted May 7, 2026
- Closing 06/06/2026
- Insurance
- Client Management
- Insurance
- Communication
- Risk Tolerance
Job Description
Job Summary
The Relationship Officer is responsible for managing the end-to-end client lifecycle, including reviewing renewal terms, and negotiating with brokers and direct clients while having strong analytical skills, relationship management abilities, and a customer-first approach.
Main Responsibilities
- Prepare, submit and follow-up of quotations.
- Maintain excellent relationship with our partners by delivering an optimum service within agreed timeframe.
- Strategic development of portfolio; build visibility with brokers and clients; drive the client service process.
- Support the culture of continuous improvement in all areas including improving processes to make the business more efficient.
- Provide information about coverage options and answering questions about coverage terms and conditions.
- Assist clients to choose appropriate insurance coverage based on their needs and risk tolerance.
- Update client records with policy changes, including notifications of changes in deductibles, coverage limits, or coverage type.
Job Requirements
- Holder of a Bachelor’s (or equivalent) degree (or equivalent experience) in insurance, business, actuarial or related field.
- Willingness to pursue CII qualifications.
- At least 2-year experience in (re)insurance, ideally in a client management and/or risk assessment role.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Good negotiation and interpersonal skills.
- Ability to read and interpret reinsurance treaties.
The company reserves the right to call only the qualified candidates for the selection exercises. Applications received after the closing date might not be considered. The company also reserves the right not to proceed with the vacancies.