We are looking for a Cards Business Compliance Manager to join our Cards leadership team in a newly created, high impact role. This position plays a key part in strengthening governance, regulatory compliance, and operational risk management across our Cards Business.

You will be the main owner of compliance frameworks, scheme obligations, and operational standards. You will work closely with teams across the business to ensure our cards operations meet regulatory, scheme, and internal requirements. This role combines strategic thinking with hands on involvement and offers strong visibility with senior leadership.

• Lead the full remediation of findings from internal audits and compliance reviews across the Cards Business

• Design, implement, and maintain a clear and effective compliance framework covering regulatory, operational, and scheme obligations

• Create and manage a compliance calendar to ensure all regulatory and scheme deadlines are met on time

• Act as the main point of accountability for compliance reporting to senior management and governance forums

• Carry out regular compliance reviews and health checks, identifying gaps and driving corrective actions

• Serve as the subject matter expert on Mastercard scheme rules, operating regulations, and mandatory programmes

• Manage all Mastercard compliance requirements, including audits, attestations, reporting, and mandatory changes

• Monitor regulatory updates from the Bank of Mauritius and assess their impact on cards operations

• Ensure ongoing compliance with PCI DSS standards across systems, processes, and third party partners

• Review, document, and improve end to end cards operational processes and Standard Operating Procedures

• Strengthen process governance, reduce operational risk, and address single points of failure

• Provide governance and compliance oversight to the Cards Fraud function and related reporting obligations

• Prepare clear compliance and risk dashboards for leadership and support executive and board reporting

• Work closely with Legal, Risk, Finance, IT, scheme partners, and external auditors on compliance matters

• Support and project manage key cards initiatives, including migrations and operational consolidation

• 7–10 years’ experience in financial services, with strong exposure to cards or payments

• Proven experience in compliance, regulatory management, or operational risk within a cards environment

• Hands on knowledge of Mastercard scheme rules and compliance programmes

• Experience managing audit findings and delivering remediation to closure

• Working knowledge of PCI DSS requirements; certification or formal training is an advantage

• Familiarity with the Bank of Mauritius regulatory framework is a strong advantage

• Solid understanding of cards operations, including issuing, fraud, disputes, chargebacks, and reporting

• Strong analytical and problem solving skills with the ability to turn regulations into practical actions

• Clear written and verbal communication skills, with confidence engaging senior stakeholders

• Strong planning and project management skills, able to manage multiple priorities

• Collaborative approach with the confidence to influence without direct authority

• High level of integrity, ownership, and professional judgement

• Comfortable working in a fast moving environment and dealing with change