Summary of Role 

The payroll analyst will be responsible for coordinating the payroll process with different stakeholders involved in Global Payroll Outsourcing. He/She will act as the main point of contact for communication with stakeholders involved and will work on resolution of issues / concerns that may be raised at any point in the process.   

 

Job Description

Roles and responsibilities 

• Monitor closely project deliverables daily, ensuring all tasks are completed on time. 

• Validate input and output source data. 

• Ensure timely, clear communication, escalation to required parties to ensure on time delivery. 

• Ensure accuracy of data before output delivery. 

• Participate in project calls. 

• Maintain and update issue logs. 

• Adhere to all Risk & Compliance procedures in line with company and the client's expectations. 

• Adhere to GDPR and Data Protection Act. 

• Ensure project reports and SLA& KPI reports are updated. 

• Escalate issues to reporting line as and when required. 

• Deliver ad hoc tasks related to the process. 

 

Job Requirements

Qualification and Work Experience 

• Minimum Higher School Certificate (HSC). 

• Work experience in global payroll and/or experience in working with international customers will be a definite advantage. 

 

Skills 

• Good communication skills both verbal and written (English). 

• Demonstrate accountability for results. 

• Good customer service skills. 

• Ability to work and interact within a team and with customers. 

• Good knowledge of Excel. 

• Good Analytical skills. 

• Good Problem-Solving Skills. 

• Ensure timeliness and completion of assignments. 

• Good interpersonal and organizational skills 

 

Important 

• Willingness and ability to cover UK hours (12:00 to 20:30 Summer UK season) 

• Ability to work overtime when required.