Summary 

The senior analyst will be responsible for coordinating different levels of payroll processes with different stakeholders involved in Global Payroll Outsourcing. They will act as the main point of contact for communication with stakeholders involved and will work on resolution of issues / concerns that may be raised at any point in the process. 

Job Description 

Roles and responsibilities 

• Work with Payroll Team to identify gaps and automations requirements. 

• Gather specifics for Automation Specification for Client expected outcomes. 

• Review Requirements Specification from Automation along with project managers. 

• Review and submit comment/corrections. 

• Initiate Payroll Testing. 

• Monitor closely project deliverables daily, ensuring all tasks are completed on time. 

• Validate input and output source data. 

• Ensure timely, clear communication, escalation to required parties to ensure delivery on time. 

• Ensure accuracy of data before output delivery. 

• Participate in project calls. 

• Maintain and update issue logs. 

• Adhere to all Risk & Compliance procedures in line with company and the client's expectations. 

• Adhere to GDPR and Data Protection Act. 

• Ensure project reports and SLA& KPI reports are updated. 

• Escalate issues to reporting line as and when required. 

• Deliver ad hoc tasks related to the process. 

Job Requirements 

Qualification and Experience 

• At least Higher School Certificate with Accounting or Mathematics at main level. 

• Minimum of 2 years of work experience in global payroll and implementation. 

• Experience in working with international customers will be a definite advantage. 

Skills 

• Good communication skills both verbal and written (English). 

• Demonstrate accountability for results. 

• Good customer service skills. 

• Ability to work and interact within a team and with customers. 

• Good knowledge of Excel. 

• Good Analytical skills. 

• Good Problem-Solving Skills. 

• Ensure timeliness and completion of assignments. 

• Good interpersonal and organizational skills 

Important 

• Willingness and ability to cover UK hours (12:00 to 20:30 Summer UK season; 13:00 to 21:30 Winter UK season). 

• Ability to work overtime when required