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WELCOME & SERVICE COORDINATOR (Reception & Guest Relation)
Club MedTourism / Travel
- Mauritius
- Not disclosed
- Posted Jun 29, 2026
- Closing 29/07/2026
- Tourism / Travel
- HOSPITALITY
- FRONT OFFICE
- GUEST RELATIONS
- CUSTOMER SERVICE
Job Description
You Will:
- Arrival & Departure according to Club Med procedures
- Provide high customer service to guests and answer any questions they may have about the facilities
- Participate in sales of various services and offerings
- Handle cash and guest room payment
- Ensure work space is neat and clean
- Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
- Check in/out guests as they arrive and leave the property / room changes
- Inform guests on daily activities happening at an All -Inclusive Resort
- Manage switchboard, wake up calls, and mail
- Ensure first aid kits are fully stocked
- Handle currency exchange
- Work with guests to deposit valuable objects when requested
- Participate in resort life and activities
Your Profile:
- MUST STAY IN RESORT 6 DAYS PER WEEK(All accomodation, meal, laundry & other benefits provided)
- AVAILABLE TO START BETWEEN 5 TO 10 DAYS
- Diploma in Tourism&Hospitality or Front Office appreciated
- Diploma in Tourism&Hospitality or Front Office appreciated
- Experience in a Customer Service or Front Desk position in the Hospitality industry preferred
- Excellent telephone skills
- Clean certificate of character is a must.
- Sound knowledge of the Microsoft Office Package.
- Excellent verbal and written communication skills in English and French languages. A third language will be a definite advantage
Your Skills:
- High level of integrity
- Organised, ability to multitask and detail oriented.
- Proactive, dynamic, flexible and professional attitude with strong interpersonal skills.
The All Inclusive Career Compensation package includes:
- Room & board provided
- All meals provided
- Full access to all resort amenities
- Competitive salary and healthcare package