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WELCOME & SERVICE COORDINATOR (Reception & Guest Relation)

Club Med
Full-time
  • Mauritius
  • Not disclosed
  • Posted Jun 29, 2026
  • Closing 29/07/2026

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Job Description

You Will:

  • Arrival & Departure according to Club Med procedures
  • Provide high customer service to guests and answer any questions they may have about the facilities
  • Participate in sales of various services and offerings
  • Handle cash and guest room payment
  • Ensure work space is neat and clean
  • Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
  • Check in/out guests as they arrive and leave the property / room changes
  • Inform guests on daily activities happening at an All -Inclusive Resort
  • Manage switchboard, wake up calls, and mail
  • Ensure first aid kits are fully stocked
  • Handle currency exchange
  • Work with guests to deposit valuable objects when requested
  • Participate in resort life and activities

 

Your Profile:

  • MUST STAY IN RESORT 6 DAYS PER WEEK(All accomodation, meal, laundry & other benefits provided)
  • AVAILABLE TO START BETWEEN 5 TO 10 DAYS 
  • Diploma in Tourism&Hospitality or Front Office appreciated
  • Diploma in Tourism&Hospitality or Front Office appreciated
  • Experience in a Customer Service or Front Desk position in the Hospitality industry preferred 
  • Excellent telephone skills
  • Clean certificate of character is a must.
  • Sound knowledge of the Microsoft Office Package.
  • Excellent verbal and written communication skills in English and French languages. A third language will be a definite advantage


Your Skills:

  • High level of integrity
  • Organised, ability to multitask and detail oriented.
  • Proactive, dynamic, flexible and professional attitude with strong interpersonal skills. 

The All Inclusive Career Compensation package includes:

  • Room & board provided
  • All meals provided
  • Full access to all resort amenities
  • Competitive salary and healthcare package