We are looking for a proactive and organized Personal Secretary to support our General Manager. The role involves managing schedules, coordinating meetings, handling correspondence, preparing reports, and ensuring smooth day‑to‑day operations. Strong communication skills, discretion, and proficiency in MS Office are essential. Prior experience in executive support or administration will be an advantage.

1. Executive & Strategic Support

• Provide high-level administrative support to the GM in all areas of operation.
• Act as the first point of contact, managing access to the GM, filtering calls, messages, and emails.
• Manage the GM’s complex calendar - scheduling internal and external meetings, appointments, site visits, and follow-ups.
• Prepare meeting agendas, take accurate minutes, track action items, and ensure follow-up with responsible departments.
• Maintain confidential records and assist with sensitive legal, HR, and financial documentation.
• Attend internal and external meetings when required, representing the GM with professionalism.

 2. Office Administration & Communication Flow

• Draft, translate, and manage internal and external correspondence in both French and English.
• Maintain an organized system for document handling, physical and digital filing.
• Prioritize and filter the flow of information - only passing relevant or time-sensitive issues to the GM.
• Prepare presentations, reports, and official communications on behalf of the GM.
• Ensure that all information going to or from the GM’s office is accurate, concise, and aligned with company policies.

 3. Multidepartment Coordination

• Act as a liaison between the GM and department heads, ensuring timely updates, report submission, and execution of instructions.
• Follow up with departments such as Store, Sales, HR, Operations, and Finance on behalf of the GM.
• Track project progress and departmental performance metrics as required by GM.
• Assist in coordination of cross-functional meetings and prepare briefing documents or summaries for decision-making.

 4. Legal & Policy Support

• Assist with legal correspondence, document reviews, and liaising with legal advisors or consultants.
• Ensure company policies, contracts, and documentation are updated, tracked, and securely filed.
• Basic understanding of labour and business law in Mauritius is a strong advantage.

 5. Planning, Prioritization & Initiative

• Proactively identify operational inefficiencies and propose process improvements.
• Help the GM plan for internal reviews, audits, HR appraisals, business trips, or events.
• Step in to support departments when needed with admin, coordination, or reporting tasks.
• Be adaptable in handling unforeseen issues quickly and professionally.

• Proven experience as a Personal Secretary, Executive Assistant, or similar role.
• Excellent organizational and time‑management skills.
• Strong communication abilities in English and French
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to draft, proofread, and manage professional correspondence.
• Discretion and confidentiality in handling sensitive information.
• Strong interpersonal skills to liaise with internal and external stakeholders.
• Ability to multitask and work under pressure with strict deadlines.
• Minimum Diploma/Degree in Administration, Management, or related field.
• 2–3 years of relevant experience supporting senior management.