Housekeeping Operations

Replenishes bathroom amenities as per instructions.
Checks if mini-bar needs replenishment as per established checklist and guest preferences.
Attends to the turn-down of rooms at night and to the replenishment of the trolley for the next shift.
Signs room keys in and out of key book.

Cleaning Operations

• Cleans each room, including bathroom and terrace, in allocated section, in accordance with the standard of cleanliness and hygiene established by the Executive Housekeeper and the Hotel.
• Cleans equipment and pantries on a regular basis, making sensible use of cleaning products and chemicals.
• Keeps the housekeeping trolley tidy and adequately replenished as per SOP(s).
• Maintains tidiness by placing and replacing all items according to SOP.

Linen & Laundry Operations

• Verifies that guests’ laundry is collected timely and correctly as per SOP.