Key/Primary Responsibilities:

Enterprise Transformation & Strategy

• Define and execute the company’s transformation roadmap, integrating business, digital, and technology priorities. Implementation of a 3-year digitalisation roadmap (WMS Warehouse Management System implementation, PLM – Product Lifecycle Management, SALES CRM, Manufacturing Module, AI coded tooling)
• Translate corporate strategy into transformation initiatives supported by enabling technologies and data-driven insights.
• Identify and prioritise high-impact transformation opportunities, including automation, AI, process redesign, and new digital capabilities.
• Ensure transformation initiatives deliver measurable business value and sustainable change.
• Act as a catalyst for change, embedding a continuous improvement and performance-driven culture across the organisation.
• Infuse and implement a Data Driven Strategy.
• Ideally can still jump on code & implementation and drive project forward if need be.

IT, Digital & Systems Transformation

• Lead the organisation’s IT and digital landscape to ensure alignment with business and transformation objectives including:
  • Define and execute the IT and digital transformation roadmap.
  • Ensure effective governance of core systems (ERP, WMS, HRIS, Finance systems, BI tools, etc.).
  • Drive system optimisation, integration, and scalability.
• Manage major IT-enabled transformation projects, ensuring delivery on scope, budget, timeline, and benefits.
• Promote strong IT governance, cybersecurity awareness, data integrity, and system resilience.

Data, Analytics & Artificial Intelligence

• Accelerate AI integration and implementation across the company.
• Lead the development of a data-driven organisation by strengthening analytics, reporting, and performance dashboards.
• Promote the use of AI and automation solutions to:
  • Improve operational efficiency and productivity.
  • Enhance forecasting, planning, and decision-making.
  • Optimise supply chain, operations, maintenance, and commercial performance.
• Identify and sponsor AI use cases aligned with business priorities while ensuring ethical, secure, and responsible AI adoption.
• Collaborate with IT, Finance, and business teams to improve data quality, data governance, and data accessibility.

Process Optimisation & Automation

• Lead end-to-end process reviews across functions to identify opportunities for simplification, standardisation, and automation.
• Implement digital workflows, RPA (Robotic Process Automation), and system-driven controls to reduce manual work and errors.
• Ensure process changes are embedded into systems and supported by clear ownership and KPIs.

Change Management & Digital Adoption

• Drive change management for all transformation and IT-enabled initiatives to ensure adoption and behavioural change.
• Work with HR and leadership teams to:
  • Build digital and analytical capabilities across the organisation.
  • Upskill leaders and teams to work effectively with new systems and AI tools.
• Foster a culture of innovation, continuous improvement, and technology-enabled performance.

Governance, Risk & Compliance

• Establish robust governance for transformation, IT, and digital initiatives, including prioritisation, funding, and performance tracking.
• Ensure alignment with internal controls, data protection, cybersecurity, and regulatory requirements.
• Monitor risks associated with technology change, data usage, and AI implementation, and implement mitigation measures.

Key Competencies & Skills

• Minimum of 15 years of experience in IT leadership roles, with at least 10 years in services including Steering in large organisations.
• Deep knowledge of core business systems (ERP) preferably Oracle Cloud ERP / Fusion, digital platforms, cybersecurity, cloud computing
• Extensive experience in building and managing digital applications including mobile and web apps.
• Track record of successfully leading complex IT projects and programs including digital transformations and business system re-platforming including data migrations.
• Bachelor’s degree in computer science, Information Technology, Business Science, or a related field.
• A master’s degree or MBA is preferred.
• Strong Understanding of Business Processes Management.
• Technical excellence to drive the IT and Software Team to excel and follow best practices.

 Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.