This role involves managing patient appointments, maintaining medical records, handling correspondence, and ensuring that the office functions efficiently.

Responsibilities:

• Schedule, confirm, and manage patient appointments and follow-up visits.
• Greet and assist patients upon arrival, ensuring they complete necessary forms and documentation.
• Answer patient inquiries and provide information regarding medical procedures and office policies.
• Assist with the preparation and management of patient charts for consultations and procedures.
• Handle incoming and outgoing correspondence, including emails, letters, and faxes.
• Coordinate with other healthcare professionals, laboratories, and insurance companies as needed.
• Assist with patient billing, including preparing invoices, processing payments, and managing insurance claims.
• Assist with the coordination of meetings, conferences, and continuing education sessions for medical staff.
• Provide excellent customer service to patients, addressing their concerns and ensuring a positive experience.

Profile:

• High school diploma or equivalent.
• Certification in Medical Administration, Medical Secretary, or a related field is preferred.
• Proven experience as a medical secretary or in a similar administrative role within a healthcare setting.
• Familiarity with medical terminology, billing procedures, and electronic health records (EHR) systems.

Skills:

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to interact professionally with patients and healthcare providers.
• Attention to detail and accuracy in handling medical records and patient information.