OPERATIONAL RESPONSIBILTIES 

• Promote the image of the Hotel
• Prepare the outlet before guests arrival
• Make sure each customer has a pleasant and comfortable experience
• Aware of guests’/ visitors’/ repeaters' preferences/ special requirements of food and beverage
• Ensure knowledge of menu and outlet's promotions and any special offers.
• Provide excellent guest service by identifying all our guests' needs and preferences acting on these needs promptly, effectively and with confidence
• Respond promptly to guest's requests
• Take accurate food and drinks orders, using micros
• Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses
• Maintain cleanliness of work area
• Assist in conducting inventory of equipment, linen and materials