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Support","admin-sales-support","Plaines Wilhems","Full-time","On-site","21,000 – 30,000",{"@type":48,"@id":49,"name":50,"slug":51},"JobCategory","\u002Fapi\u002F.well-known\u002Fgenid\u002F8f589546950b23e6a5dd","Administrative \u002F Clerical","administrative-clerical","Posted Oct 29, 2026","Closing 28\u002F11\u002F2026",{"@type":55,"@id":56,"id":57,"name":58,"slug":59,"industry":60,"logo":61},"JobCompany","\u002Fapi\u002F.well-known\u002Fgenid\u002F5ba22365d0cf6d8caf70",475,"Teak World","teak-world","Logistics \u002F Warehousing \u002F Distribution \u002F Transport","https:\u002F\u002Fapp.myjob.mu\u002Fapi\u002Fjob-board\u002Ffile?filePath=client-logo\u002Fa6086a92-d068-4b6f-8b8c-d6e7cd5e6377.png",[63,67,70,73],{"@type":64,"@id":65,"label":66},"JobTag","\u002Fapi\u002F.well-known\u002Fgenid\u002Fd08b40f5b5e701d8a45a","Administrative Assistant",{"@type":64,"@id":68,"label":69},"\u002Fapi\u002F.well-known\u002Fgenid\u002Fb7d7752e91524da9edcd","Sales Support",{"@type":64,"@id":71,"label":72},"\u002Fapi\u002F.well-known\u002Fgenid\u002Fae26aad124a10c79273f","Clerical Support",{"@type":64,"@id":74,"label":75},"\u002Fapi\u002F.well-known\u002Fgenid\u002F61444a2ba6b1f87d64f9","Sales Admin","\u003Cdiv>\u003Cp>\u003Cb>The Admin – Sales Support is\nresponsible for performing administrative tasks to support the sales team to\ngain and keep customers, respond to customer complaints and ensure that all\norders are processed and deliveries are effected in a timely manner.\u003C\u002Fb>\u003C\u002Fp>\u003Cp>\u003Cb>Location of Employment: Grand Baie & Bagatelle \u003C\u002Fb>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cbr>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cb>1.         Showroom\n& Sales Administration:\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\u003Cli>Provides support to the Admin Supervisor in\nensuring products movement, sales orders, quotation, complaint, returns and\nSales Order verification are up to date on System or databases.\u003C\u002Fli>\u003Cli>Provides assistance to the Admin Supervisor in\nensuring that customer queries and complaints are attended in a timely and\neffective manner.\u003C\u002Fli>\u003Cli>Ensures correct documentation of all customer\ninteractions in the appropriate database\u002Fsystem.\u003C\u002Fli>\u003Cli>Inventory – monitoring.\u003C\u002Fli>\u003Cli>Orders Monitoring \u002F Follow up (stock order\nprocess).\u003C\u002Fli>\u003Cli>Quotes Follow up and conversion.\u003C\u002Fli>\u003Cli>Timely compiling of orders.\u003C\u002Fli>\u003Cli>Provide Customer Service including communication\non delivery and mounting schedules.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cb>2.         Administrative\nOperations:\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\u003Cli>Handle and process payments.\u003C\u002Fli>\u003Cli>Request and gain clearance from Management\nregarding preparation of return notes, refund and payment facilities.\u003C\u002Fli>\u003Cli>Ensure electronic communication to customers\nafter full payment is effected at the counter.\u003C\u002Fli>\u003Cli>Follow-up on customers’ request through phone\ncalls\u002Femails.\u003C\u002Fli>\u003Cli>Attend to all customers’ queries in a timely and\neffective manner.\u003C\u002Fli>\u003Cli>Maintain and update customer records.\u003C\u002Fli>\u003Cli>Cross sell and upsell products whilst performing\nduties of a cashier.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cb>3.         Customer\nExperience:\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\u003Cli>Be the key custodian of the brand and ensure the\nbrand's integrity is maintained throughout the Showroom.\u003C\u002Fli>\u003Cli>Convert foot fall into sales and handling walk in\ncustomers.\u003C\u002Fli>\u003Cli>Respond to customer communication by email, fax,\ntelephone and any other means.\u003C\u002Fli>\u003Cli>Dealing with customer queries and complaints in a\ntimely and efficient manner.\u003C\u002Fli>\u003Cli>Create and maintain a good customer shopping\nexperience.\u003C\u002Fli>\u003Cli>Build a\npositive working relationship with customers and ensuring repeat business.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cb>4.         Management\nReporting:\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\u003Cli>Ensure correct documentation of all customer\ninteractions in the appropriate databases \u002F system.\u003C\u002Fli>\u003Cli>Day end reports to the Admin Supervisor.\u003C\u002Fli>\u003Cli>Weekly status reports on customer complaints.\u003C\u002Fli>\u003Cli>Prepares\nmonthly sales and customer relations reports by analysing and categorizing\nsales information.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cb>5.         Other duties:\n\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\u003Cli>Perform any other cognate duties within the scope\nof responsibilities.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cb>Qualifications\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\n \u003Cli>Diploma or Bachelor’s degree in Business Administration, Sales\n     & Marketing, Customer Service, or related field.\u003C\u002Fli>\n \u003Cli>Minimum 2–3 years’ experience in sales administration, customer\n     service, or showroom operations.\u003C\u002Fli>\n \u003Cli>Experience in order processing, inventory monitoring, and sales\n     documentation.\u003C\u002Fli>\n \u003Cli>Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)\n     and familiarity with ERP\u002FCRM systems.\u003C\u002Fli>\n \u003Cli>Strong numerical and data entry skills with a high degree of\n     accuracy.\u003C\u002Fli>\n \u003Cli>Knowledge of basic accounting principles related to payment\n     handling, returns, and refunds will be an advantage.\u003C\u002Fli>\n\u003C\u002Ful>\u003Cp>\u003Cb>Technical Skills\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\n \u003Cli>Ability to prepare and process quotations, sales orders, invoices,\n     and related documentation.\u003C\u002Fli>\n \u003Cli>Proficiency in maintaining and updating customer records in\n     databases\u002FCRM systems.\u003C\u002Fli>\n \u003Cli>Skilled in compiling reports, analysing sales data, and tracking\n     order status.\u003C\u002Fli>\n \u003Cli>Familiarity with inventory tracking and stock order processes.\u003C\u002Fli>\n \u003Cli>Knowledge of customer communication protocols via phone, email, and\n     other channels.\u003C\u002Fli>\n\u003C\u002Ful>\u003Cp>\u003Cb>Soft Skills\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\n \u003Cli>Strong communication and interpersonal skills with a\n     customer-focused approach.\u003C\u002Fli>\n \u003Cli>Excellent organizational skills with the ability to manage multiple\n     tasks and meet deadlines.\u003C\u002Fli>\n \u003Cli>Problem-solving abilities to handle customer complaints and resolve\n     issues effectively.\u003C\u002Fli>\n \u003Cli>Attention to detail for accurate order processing and\n     documentation.\u003C\u002Fli>\n \u003Cli>Ability to cross-sell and upsell products while maintaining\n     professionalism.\u003C\u002Fli>\n \u003Cli>Positive attitude and ability to work as part of a team in a\n     fast-paced environment.\u003C\u002Fli>\n\u003C\u002Ful>\u003Cp>\u003Cb>Other Attributes\u003C\u002Fb>\u003C\u002Fp>\u003Cp>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\u003C\u002Fp>\u003Cul>\n \u003Cli>High level of integrity and discretion when handling customer\n     information and financial transactions.\u003C\u002Fli>\n \u003Cli>Adaptable and able to handle changing priorities in a dynamic\n     showroom setting.\u003C\u002Fli>\n \u003Cli>Strong commitment to delivering an exceptional customer experience.\u003C\u002Fli>\n\u003C\u002Ful>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cem>*All applications are subject to screening through our 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