[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"i-lucide:chevron-down":3,"i-simple-icons:facebook":8,"i-simple-icons:instagram":10,"i-simple-icons:tiktok":12,"i-simple-icons:linkedin":14,"job-details-104994":17,"i-lucide:map-pin":76,"i-lucide:banknote":78,"i-lucide:calendar":80,"i-lucide:check":82,"i-lucide:heart":84,"i-lucide:share-2":86},{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":7},0,24,false,"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"m6 9l6 6l6-6\"\u002F>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":9},"\u003Cpath fill=\"currentColor\" d=\"M9.101 23.691v-7.98H6.627v-3.667h2.474v-1.58c0-4.085 1.848-5.978 5.858-5.978c.401 0 .955.042 1.468.103a9 9 0 0 1 1.141.195v3.325a9 9 0 0 0-.653-.036a27 27 0 0 0-.733-.009c-.707 0-1.259.096-1.675.309a1.7 1.7 0 0 0-.679.622c-.258.42-.374.995-.374 1.752v1.297h3.919l-.386 2.103l-.287 1.564h-3.246v8.245C19.396 23.238 24 18.179 24 12.044c0-6.627-5.373-12-12-12s-12 5.373-12 12c0 5.628 3.874 10.35 9.101 11.647\"\u002F>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":11},"\u003Cpath fill=\"currentColor\" d=\"M7.03.084c-1.277.06-2.149.264-2.91.563a5.9 5.9 0 0 0-2.124 1.388a5.9 5.9 0 0 0-1.38 2.127C.321 4.926.12 5.8.064 7.076s-.069 1.688-.063 4.947s.021 3.667.083 4.947c.061 1.277.264 2.149.563 2.911c.308.789.72 1.457 1.388 2.123a5.9 5.9 0 0 0 2.129 1.38c.763.295 1.636.496 2.913.552c1.278.056 1.689.069 4.947.063s3.668-.021 4.947-.082c1.28-.06 2.147-.265 2.91-.563a5.9 5.9 0 0 0 2.123-1.388a5.9 5.9 0 0 0 1.38-2.129c.295-.763.496-1.636.551-2.912c.056-1.28.07-1.69.063-4.948c-.006-3.258-.02-3.667-.081-4.947c-.06-1.28-.264-2.148-.564-2.911a5.9 5.9 0 0 0-1.387-2.123a5.9 5.9 0 0 0-2.128-1.38c-.764-.294-1.636-.496-2.914-.55C15.647.009 15.236-.006 11.977 0S8.31.021 7.03.084m.14 21.693c-1.17-.05-1.805-.245-2.228-.408a3.7 3.7 0 0 1-1.382-.895a3.7 3.7 0 0 1-.9-1.378c-.165-.423-.363-1.058-.417-2.228c-.06-1.264-.072-1.644-.08-4.848c-.006-3.204.006-3.583.061-4.848c.05-1.169.246-1.805.408-2.228c.216-.561.477-.96.895-1.382a3.7 3.7 0 0 1 1.379-.9c.423-.165 1.057-.361 2.227-.417c1.265-.06 1.644-.072 4.848-.08c3.203-.006 3.583.006 4.85.062c1.168.05 1.804.244 2.227.408c.56.216.96.475 1.382.895s.681.817.9 1.378c.165.422.362 1.056.417 2.227c.06 1.265.074 1.645.08 4.848c.005 3.203-.006 3.583-.061 4.848c-.051 1.17-.245 1.805-.408 2.23c-.216.56-.477.96-.896 1.38a3.7 3.7 0 0 1-1.378.9c-.422.165-1.058.362-2.226.418c-1.266.06-1.645.072-4.85.079s-3.582-.006-4.848-.06m9.783-16.192a1.44 1.44 0 1 0 1.437-1.442a1.44 1.44 0 0 0-1.437 1.442M5.839 12.012a6.161 6.161 0 1 0 12.323-.024a6.162 6.162 0 0 0-12.323.024M8 12.008A4 4 0 1 1 12.008 16A4 4 0 0 1 8 12.008\"\u002F>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":13},"\u003Cpath fill=\"currentColor\" d=\"M12.525.02c1.31-.02 2.61-.01 3.91-.02c.08 1.53.63 3.09 1.75 4.17c1.12 1.11 2.7 1.62 4.24 1.79v4.03c-1.44-.05-2.89-.35-4.2-.97c-.57-.26-1.1-.59-1.62-.93c-.01 2.92.01 5.84-.02 8.75c-.08 1.4-.54 2.79-1.35 3.94c-1.31 1.92-3.58 3.17-5.91 3.21c-1.43.08-2.86-.31-4.08-1.03c-2.02-1.19-3.44-3.37-3.65-5.71c-.02-.5-.03-1-.01-1.49c.18-1.9 1.12-3.72 2.58-4.96c1.66-1.44 3.98-2.13 6.15-1.72c.02 1.48-.04 2.96-.04 4.44c-.99-.32-2.15-.23-3.02.37c-.63.41-1.11 1.04-1.36 1.75c-.21.51-.15 1.07-.14 1.61c.24 1.64 1.82 3.02 3.5 2.87c1.12-.01 2.19-.66 2.77-1.61c.19-.33.4-.67.41-1.06c.1-1.79.06-3.57.07-5.36c.01-4.03-.01-8.05.02-12.07\"\u002F>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":15,"hidden":16},"\u003Cpath fill=\"currentColor\" d=\"M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037c-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85c3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433a2.06 2.06 0 0 1-2.063-2.065a2.064 2.064 0 1 1 2.063 2.065m1.782 13.019H3.555V9h3.564zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0z\"\u002F>",true,{"@context":18,"@type":39,"@id":40,"id":41,"title":42,"slug":43,"location":44,"jobType":45,"workArrangement":46,"salaryRange":47,"showSalary":6,"category":48,"postedAt":53,"closingAt":54,"company":55,"tags":62,"description":75,"isFirstJobFriendly":6},{"@vocab":19,"hydra":20,"id":21,"title":22,"slug":23,"location":24,"jobType":25,"workArrangement":26,"salaryRange":27,"showSalary":28,"category":29,"postedAt":30,"closingAt":31,"company":32,"logo":33,"tags":34,"description":35,"applyUrl":36,"isFirstJobFriendly":37,"site":38},"https:\u002F\u002Fapp.myjob.mu\u002Fapi\u002Fdocs.jsonld#","http:\u002F\u002Fwww.w3.org\u002Fns\u002Fhydra\u002Fcore#","JobItemOutput\u002Fid","JobItemOutput\u002Ftitle","JobItemOutput\u002Fslug","JobItemOutput\u002Flocation","JobItemOutput\u002FjobType","JobItemOutput\u002FworkArrangement","JobItemOutput\u002FsalaryRange","JobItemOutput\u002FshowSalary","JobItemOutput\u002Fcategory","JobItemOutput\u002FpostedAt","JobItemOutput\u002FclosingAt","JobItemOutput\u002Fcompany","JobItemOutput\u002Flogo","JobItemOutput\u002Ftags","JobItemOutput\u002Fdescription","JobItemOutput\u002FapplyUrl","JobItemOutput\u002FisFirstJobFriendly","JobItemOutput\u002Fsite","JobItemOutput","\u002Fapi\u002F.well-known\u002Fgenid\u002F536b399e743f13a99322",104994,"Application Support","application-support-2","Port Louis","Full-time","On-site","41,000 – 50,000",{"@type":49,"@id":50,"name":51,"slug":52},"JobCategory","\u002Fapi\u002F.well-known\u002Fgenid\u002F630edce123803f1b64f8","ICT \u002F IT \u002F Web","information-technology","Posted Oct 20, 2026","Closing 19\u002F11\u002F2026",{"@type":56,"@id":57,"id":58,"name":59,"slug":60,"industry":51,"logo":61},"JobCompany","\u002Fapi\u002F.well-known\u002Fgenid\u002F5e9b3f334332cfba3fa1",373,"CFAO SERVICES LTD","cfao-services-ltd","https:\u002F\u002Fapp.myjob.mu\u002Fapi\u002Fjob-board\u002Ffile?filePath=client-logo\u002F959d2d9d-b982-450d-90bf-99696e326b4f.png",[63,66,69,72],{"@type":64,"@id":65,"label":42},"JobTag","\u002Fapi\u002F.well-known\u002Fgenid\u002F24bbb0f5e41a55d928bb",{"@type":64,"@id":67,"label":68},"\u002Fapi\u002F.well-known\u002Fgenid\u002F309e84c668e93ee1fa77","Software Support",{"@type":64,"@id":70,"label":71},"\u002Fapi\u002F.well-known\u002Fgenid\u002F558671d386e3bdcca754","It Specialist",{"@type":64,"@id":73,"label":74},"\u002Fapi\u002F.well-known\u002Fgenid\u002F6aa671d9b6bedeb94f0b","User Support","\u003Cp>🎯 \u003Cstrong>Mission du poste\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Le Support Analyst - ERP assure le support fonctionnel et opérationnel des solutions ERP Microsoft Dynamics 365 afin de garantir la continuité des activités et une utilisation efficace du système par les fonctions Achats et Finance. Il constitue le point de contact des utilisateurs pour le traitement des incidents, des demandes de service, de l’administration des accès et des questions liées au système. Le titulaire du poste contribue à la qualité du service, au respect des exigences de sécurité et de conformité, ainsi qu’à l’amélioration continue des processus ERP.\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>📋 \u003Cstrong>Principales responsabilités et activités\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>• Support aux utilisateurs\u003Cbr>\n• Gestion des incidents et des demandes de service\u003Cbr>\n• Administration des accès et sécurité\u003Cbr>\n• Documentation et gestion des connaissances\u003Cbr>\n• Support aux changements et projets\u003Cbr>\n• Coordination des parties prenantes et prestataires\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>👤 \u003Cstrong>Profil recherché:\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cbr>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>🎓 \u003Cstrong>Formation\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>• Bac +2, systèmes d’information, informatique de gestion ou domaine équivalent.\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>💼 \u003Cstrong>Expérience\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\n\n\n\n\u003C\u002Fp>\u003Cp>• Expérience dans le support d’applications ERP en environnement professionnel.\u003Cbr>\n• Expérience sur Microsoft Dynamics 365 fortement souhaitée.\u003Cbr>\n• Expérience en support applicatif et gestion des incidents.\u003Cbr>\n• Expérience dans la gestion des comptes utilisateurs, rôles de sécurité et permissions.\u003Cbr>\n• Expérience de collaboration avec des prestataires externes et équipes support.\u003Cbr>\n• Participation à des projets ERP, phases de test ou de déploiement appréciée.\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>🛠️ \u003Cstrong>Compétences clés :\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cbr>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>⚙️ \u003Cstrong>Compétences techniques\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>• Connaissance fonctionnelle de Microsoft Dynamics 365 ERP\u003Cbr>\n• Support applicatif ERP\u003Cbr>\n• Gestion des incidents et problèmes\u003Cbr>\n• Administration des accès et de la sécurité\u003Cbr>\n• Compréhension des processus Achats et Finance\u003Cbr>\n• Tests et assurance qualité\u003Cbr>\n• Documentation et gestion des connaissances\u003Cbr>\n• Outils de ticketing et de gestion de service\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>🤝 \u003Cstrong>Compétences comportementales\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\n\n\n\n\u003C\u002Fp>\u003Cp>• Orientation client\u003Cbr>\n• Communication efficace\u003Cbr>\n• Analyse et résolution de problèmes\u003Cbr>\n• Organisation et planification\u003Cbr>\n• Rigueur et attention au détail\u003Cbr>\n• Esprit d’équipe et collaboration\u003Cbr>\n• Sens de la responsabilité\u003Cbr>\n• Adaptabilité\u003Cbr>\n• Amélioration continue\u003Cbr>\n• Orientation résultats\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>📊 \u003Cstrong>Indicateurs de performance\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>• Résolution des tickets dans le respect des Service Level Agreements (SLA).\u003Cbr>\n• Niveau de satisfaction des utilisateurs.\u003Cbr>\n• Délai moyen de résolution des incidents.\u003Cbr>\n• Exactitude et délai de traitement des demandes d’accès.\u003Cbr>\n• Qualité et exhaustivité de la documentation de support.\u003Cbr>\n• Respect des exigences de sécurité, de conformité et d’audit.\u003Cbr>\n• Contribution aux améliorations système et aux projets de support.\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>🔑 \u003Cstrong>Périmètre de décision\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>• Résoudre les incidents ERP standards et demandes de service selon les procédures établies.\u003Cbr>\n• Traiter les changements d’accès et de sécurité approuvés.\u003Cbr>\n• Escalader les incidents complexes, techniques ou critiques à l’ERP Support Specialist ou aux parties prenantes concernées.\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>🚀 \u003Cstrong>Rejoignez-nous !\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\n\n\n\n\n\u003C\u002Fp>\u003Cp>Si vous pensez être la \u003Cstrong>BONNE PERSONNE\u003C\u002Fstrong> que nous recherchons, c’est le \u003Cstrong>BON MOMENT\u003C\u002Fstrong> pour nous envoyer votre CV. Vous serez au \u003Cstrong>BON ENDROIT\u003C\u002Fstrong> pour atteindre vos objectifs !\u003C\u002Fp>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":77},"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Cpath d=\"M20 10c0 4.993-5.539 10.193-7.399 11.799a1 1 0 0 1-1.202 0C9.539 20.193 4 14.993 4 10a8 8 0 0 1 16 0\"\u002F>\u003Ccircle cx=\"12\" cy=\"10\" r=\"3\"\u002F>\u003C\u002Fg>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":79},"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Crect width=\"20\" height=\"12\" x=\"2\" y=\"6\" rx=\"2\"\u002F>\u003Ccircle cx=\"12\" cy=\"12\" r=\"2\"\u002F>\u003Cpath d=\"M6 12h.01M18 12h.01\"\u002F>\u003C\u002Fg>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":81},"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Cpath d=\"M8 2v3m8-3v3\"\u002F>\u003Crect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\u002F>\u003Cpath d=\"M3 9h18\"\u002F>\u003C\u002Fg>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":83},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M20 6L9 17l-5-5\"\u002F>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":85},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M2 9.5a5.5 5.5 0 0 1 9.591-3.676a.56.56 0 0 0 .818 0A5.49 5.49 0 0 1 22 9.5c0 2.29-1.5 4-3 5.5l-5.492 5.313a2 2 0 0 1-3 .019L5 15c-1.5-1.5-3-3.2-3-5.5\"\u002F>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":87},"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Ccircle cx=\"18\" cy=\"5\" r=\"3\"\u002F>\u003Ccircle cx=\"6\" cy=\"12\" r=\"3\"\u002F>\u003Ccircle cx=\"18\" cy=\"19\" r=\"3\"\u002F>\u003Cpath d=\"m8.59 13.51l6.83 3.98m-.01-10.98l-6.82 3.98\"\u002F>\u003C\u002Fg>"]