Assistant Manager, Corporate Administration

THIS ROLE

The Assistant Manager, Corporate Administration plays a pivotal role in supporting the Manager in leading team operations while ensuring excellence in service delivery. This position requires a strategic focus on quality management, compliance, and continuous improvement across all administrative functions.

WHAT YOU WILL DO

• You'll lead and develop team members by providing technical guidance, identifying training needs, and fostering professional growth whilst ensuring adherence to quality standards and compliance requirements
• You'll oversee quality assurance and methodology implementation by monitoring regulatory compliance, reviewing deliverables for accuracy, ensuring correct software usage, and maintaining consistent work quality standards across all cluster operations
• You'll provide comprehensive technical and client support by allocating tasks, resolving complex queries, managing service disruptions, escalating issues appropriately, and guiding team members through complex matter resolution
• You'll drive process improvements and standardisation by documenting and updating procedures, implementing new methodologies, coaching team members on effective processes, and identifying opportunities for operational enhancement
• You'll manage stakeholder and client relationships by facilitating effective communication, coordinating task planning, protecting information assets, and handling sensitive matters with professionalism and discretion.
  
  

  Qualifications

  ABOUT YOU

  • You are a degree holder and/or related Professional qualification
  • You have a minimum 6 years of experience in Corporate Administration and Secretarial matters