Executive - Investor Services

Job Description

THIS ROLE

Are you passionate about delivering exceptional client service and building a career in the fast-paced world of investor services? As an Executive within our Investor Services team, you'll play an integral role in supporting the investor lifecycle, from onboarding and due diligence to transaction processing and ongoing investor servicing. Working closely with clients, investors, and internal stakeholders, you'll gain valuable exposure to fund operations while developing your technical expertise in a dynamic, collaborative, and growth-focused environment.

WHAT YOU WILL DO

• You'll support the onboarding of investors by reviewing documentation, conducting due diligence checks, and ensuring all regulatory and compliance requirements are met.
• You'll process investor transactions, including subscriptions, redemptions, transfers, and distributions, ensuring accuracy and timely execution.
• You'll maintain investor records and update internal systems, ensuring data integrity and the highest standards of client service.
• You'll respond to investor, client, and intermediary queries, building strong relationships through professional and efficient communication.
• You'll assist with regulatory reporting, FATCA/CRS requirements, and other operational deliverables while contributing to continuous improvement initiatives across the team.
  
  

  Qualifications

  ABOUT YOU

  • You have experience in Transfer Agency, Investor Services, Fund Administration, or a related financial services environment, with exposure to investor onboarding and transaction processing. 
  • You possess a solid understanding of FATCA, CRS, Customer Due Diligence (CDD), and investor servicing processes, and are committed to maintaining high regulatory standards.
  • You are highly organised and detail-oriented, with the ability to manage multiple priorities and deliver accurate results in a deadline-driven environment.
  • You are a confident communicator who enjoys building strong relationships with clients, investors, and internal stakeholders while delivering exceptional service.
  • You are proactive, solutions-focused, and motivated to develop your career within a dynamic and collaborative investor services environment.