Food & Beverages Manager

The successful incumbent will be responsible to:

•Provide strong support and assistance to the General Manager to ensure the proper management of the Food & Beverage outlets. 

•Work closely with the General Manager to ensure the development and achievement of the Food & Beverage operational objectives.

•Oversee and direct all food service activities of the outlets whilst ensuring that the resort reputation is maintained at all times.

•Lead the Food & Beverage service Team by enhancing mutual trust, encouraging subordinates to give their best.

•Actively participate in Team Members’ planning to ensure the smooth and efficient operations of the outlets.

•Communicate with Guests as well as ensure that service quality standards and Guest satisfaction are maintained and exceeded.

•Ensure an active presence during special events and banqueting functions.

•Develop knowledge and competencies of subordinates by providing on-the-job training, coaching and as well as conducting performance appraisals.

•Conduct frequent spot checks within the Food & Beverage department to monitor compliance of Team Members with respect to grooming, hygiene and safety regulations as well as the Standard Operating Procedures of the hotel.

•Maximise upselling opportunities of the Food & Beverage outlets.

•Participate actively in the preparation of budgets of Food & Beverage operations.

•Participate and report on management regarding sales and productivity results.

•With the collaboration of the Outlet Managers, implement effective control of Food & Beverage costs among all the outlets.