Communication & Public Relations Officer (2642-CPROFF)

Our client in the education sector is seeking to recruit a Communication & Public Relations Officer who will be responsible for managing the organisation's communication and public relations activities. The incumbent will manage internal and external communications across verbal, visual, print and digital channels, ensuring that information is clear, consistent, accurate and aligned with the organisation's values and objectives.

Responsibilities:

Communication & Reputation Management:

• Contribute to building and maintaining a positive reputation for the organisation and education in general.
• Take into consideration both positive and negative perceptions of education when developing communication strategies.
• Manage internal communications, including letters, communiqués, memoranda and announcements.
• Coordinate external communications intended for the general public and other stakeholders.
• Plan and implement communication initiatives targeting schools, staff, parents, students and other stakeholders.
• Maximise the use of Microsoft 365 and other communication tools to strengthen internal and external communication.

Digital Communication & Content Creation:

• Manage and regularly update the organisation's website.
• Manage and support the e-learning platform.
• Develop internal communication materials, including newsletters, memos, email announcements, online publications, intranet content, photographs and videos.
• Develop engaging and creative content for posters, leaflets, digital platforms and the website.
• Monitor relevant social media platforms and online discussions.
• Ensure consistency and quality across all communication materials and channels.

Events & Public Relations:

• Coordinate communication activities for events such as conferences, exhibitions and seminars.
• Support the planning, organisation and promotion of institutional events.
• Liaise with relevant internal and external stakeholders to ensure appropriate communication before, during and after events.

Media Relations:

• Review daily newspapers and media coverage for articles and information relating to education.
• Prepare clarifications and responses where required and provide the media with accurate, updated and validated information on education.
• Act as a point of contact for the media and respond appropriately to media enquiries.
• Prepare and finalise advertisements, press articles, communiqués and press releases.
• Organise press conferences for important announcements and coordinate media interviews.
• Manage communications during sensitive or crisis situations.
• Maintain professional relationships with media representatives and relevant stakeholders.

Other Responsibilities:

• Undertake any other related duties that may reasonably be assigned in connection with the position.