Officer - IT Application and Channels

The Officer - IT Application and Channels will support the manager in the day-to-day operations and ensure that all assigned tasks and processes are handled in an effective and efficient manner to meet objectives of the department.

KEY RESPONSIBILITIES:

• Support the installation, configuration, and maintenance of the bank’s different software being used
• Participate in the design configuration, project management, problem diagnosis, maintenance and installation of banking application systems
• Develop reports for users of the bank and regulatory bodies.
• Provide support to end-users on related applications
• Ensure uptime of systems
• Provide regular updates to relevant forums and facilitate timely identification, escalation, resolution and follow up on operational issues

PREREQUISITES:

• A degree or post graduate degree in Information Technology from a recognized institution
• At least 2-3 years of working experience in IT Sector

SKILLS:

• Experience with software programs related to bank operations will be an advantage.
• Knowledge in .NET, Python or any other software development tool will be an advantage
• Knowledge in SOAP & REST API
• Knowledge in Oracle SQL/PLSQL, MySQL or any other RDBMS tool.
• Ability to work effectively in a professional manner with business stakeholders, end users, management and others outside the organization
• Good analytical and problem-solving skills