Sales Executive

Key responsibilities:

• Achieve sales targets set by the Sales Manager/Head of Sales.
• Develop and maintain relationships with existing and potential customers through visits, calls, and site prospecting.
• Understand customer needs and recommend suitable cement products.
• Prepare quotations, negotiate prices and delivery terms under supervision, and process customer orders.
• Handle customer enquiries and complaints promptly.
• Monitor competitors and market trends and suggest strategies to increase sales.
• Represent the company at exhibitions, events and roadshows.
• Record customer visits and maintain accurate sales information.
• Monitor customers’ cement stock levels and advise on product promotions/developments.
• Manage customer credit, monitor outstanding payments, follow up overdue accounts, and maintain good credit control.
• Handle cash/cheque collections and ensure deposits and receipts are properly submitted to Finance.
• Collect purchase orders and process orders through the Lead Retail platform.
• Coordinate with Logistics and follow up on deliveries to customers.
• Attend sales/team meetings and share best practices.

Required qualifications and skills:

• Holder of a Diploma in Sales & Marketing or equivalent
• Minimum 2 Years in Sales Field
• Experience/knowledge of the retail/B2C market.
• Good knowledge of Mauritius’ regions and geography.
• Valid and clean driving licence.
• Computer literate, particularly Microsoft Office.
• Strong selling, negotiation, communication and customer relationship skills.
• Good knowledge of cement products and the ability to understand customer requirements.