Sales Lead

DUTIES
• Generate new business opportunities and qualified leads across the distributor, installer, contractor, architect and project developer segments.

• Identify and onboard new distributors and channel partners in Mauritius and target regional markets.

• Build and actively manage a robust sales pipeline, from lead through to closed order.

• Conduct regular customer visits and site meetings to understand project requirements and build trust.

• Develop strategic, long-term relationships with key accounts and high-potential partners.

• Achieve monthly, quarterly and annual sales targets set by the General Manager.

• Prepare accurate sales forecasts and pipeline reports on a regular cycle.

• Maximise sales volume and gross margin across the product range.

• Actively promote and cross-sell all product lines:

• Deliver a consistently excellent standard of customer service.

• Build durable customer relationships that support repeat business and referrals.

• Monitor and drive customer satisfaction across the account base.

• Manage customer complaints and coordinate timely, effective resolution with internal teams.

• Prepare accurate quotations and follow up proactively to close.

• Process and respond to customer enquiries within agreed turnaround times.

• Follow up purchase orders through to delivery, liaising with production and logistics.

• Coordinate with production and logistics to ensure on-time, in-full deliveries.

• Monitor customer account status and support debtor collection in line with credit terms.

• Maintain accurate, up-to-date CRM records and sales documentation.

• Understand customer requirements and recommend the appropriate Lineal product solution.

• Work closely with Production, Planning and Procurement to align sales activity with manufacturing capacity.

PROFILE

• Results-driven, with a strong sense of ownership over targets
• Proactive and self-motivated, requiring minimal supervision
• High integrity in commercial dealings and customer commitments
• Genuinely customer-oriented
• Strong work ethic
• Diploma in Sales or any equivalent
• At least 5 years of working experience as Sales person
• Working experience in Manufacturing, Production and Workshop