Time & Attendance Coordinator

OCS is a £3.3 billion international facilities management company and performance partner, helping customers keep complex operations and mission critical environments running safely, efficiently and reliably. More than 135,000 colleagues deliver integrated facilities management services to over 8,000 customers across the UK, Europe, Asia Pacific and the Middle East.

Founded in 1900, OCS combines over 125 years of operational expertise with the capabilities of a modern, technology-enabled business to help customers improve performance, reduce risk and create lasting value. Guided by its TRUE Values – Trust, Respect, Unity and Empowerment – OCS is committed to creating the best outcomes for colleagues, customers and the countries in which it operates

Salary

23,635 MUR Per month

1,500 MUR potential attendance bonus per month in year 1 rising to 3,000 MUR after 12 months service

Reporting To

Team Leader

Location

Hybrid/Ebene

Role Overview

The Time & Attendance Coordinator is responsible for supporting the rollout, administration, and ongoing maintenance of the organisation’s Time & Attendance systems, particularly Timegate. The role focuses on ensuring data accuracy, resolving system issues, and supporting both operational teams and the Time & Attendance Manager.

Key Responsibilities

• Maintain and improve data accuracy within the Timegate system.
• Provide administrative and system support during Project Sundial rollout and post-implementation.
• Act as a 2nd line support contact for queries escalated from the 1st line helpdesk, ensuring timely and effective resolution.
• Communicate system updates, outages, and maintenance schedules to users.
• Deliver or support training for operations and 1st line support to address process or knowledge gaps.
• Collaborate with internal teams to identify and resolve system or data discrepancies.
• Analyse Open Posts, Failed Duties, and Arbitration reports to identify root causes and process improvements.
• Manage schedule amendments and ensure staffing data accuracy.

Skills & Experience

• Previous experience in Time & Attendance, HR, or administrative support roles.
• Strong knowledge of timekeeping systems (Timegate experience preferred).
• Excellent attention to detail and data accuracy.
• Proficient in Microsoft Office, particularly Excel.
• Strong communication and problem-solving skills.
• Ability to prioritise, multitask, and adapt to changing business needs.

Key Attributes

• Analytical and solution-focused mindset.
• Strong organisational and teamwork skills.
• Flexible, proactive, and reliable in supporting operations.
• Maintains confidentiality and integrity in all tasks.