Time & Attendance Coordinator

Salary

23,635 MUR Per month

1,500 MUR potential attendance bonus per month in year 1 rising to 3,000 MUR after 12 months service

Reporting To

Team Leader

Location

Hybrid/Ebene

Role Overview

The Time & Attendance Coordinator is responsible for supporting the rollout, administration, and ongoing maintenance of the organisation’s Time & Attendance systems, particularly Timegate. The role focuses on ensuring data accuracy, resolving system issues, and supporting both operational teams and the Time & Attendance Manager.

Key Responsibilities

• Maintain and improve data accuracy within the Timegate system.
• Provide administrative and system support during Project Sundial rollout and post-implementation.
• Act as a 2nd line support contact for queries escalated from the 1st line helpdesk, ensuring timely and effective resolution.
• Communicate system updates, outages, and maintenance schedules to users.
• Deliver or support training for operations and 1st line support to address process or knowledge gaps.
• Collaborate with internal teams to identify and resolve system or data discrepancies.
• Analyse Open Posts, Failed Duties, and Arbitration reports to identify root causes and process improvements.
• Manage schedule amendments and ensure staffing data accuracy.

Skills & Experience

• Previous experience in Time & Attendance, HR, or administrative support roles.
• Strong knowledge of timekeeping systems (Timegate experience preferred).
• Excellent attention to detail and data accuracy.
• Proficient in Microsoft Office, particularly Excel.
• Strong communication and problem-solving skills.
• Ability to prioritise, multitask, and adapt to changing business needs.

Key Attributes

• Analytical and solution-focused mindset.
• Strong organisational and teamwork skills.
• Flexible, proactive, and reliable in supporting operations.
• Maintains confidentiality and integrity in all tasks.