Spa Front Desk & Guest Experience Coordinator

🎯 Main Responsibilities

• Greet every client with a friendly smile and ensure a smooth check-in/check-out experience
• Manage phone calls, appointment bookings, and inquiries via spa software
• Keep the front desk and waiting area clean, calm, and welcoming
• Handle payments securely and accurately (cash, card, etc.)
• Suggest services, products, and ongoing promotions to elevate the client experience
• Coordinate with therapists and manager to ensure seamless client flow
• Maintain confidential client records with professionalism
• Support daily operations with admin tasks like stock tracking and supply orders
• Be an active team player, ready to assist wherever needed

✅ Profile

• A professional and approachable presence
• Experience in salons/spas/hospitality is a plus
• Strong multitasking and time-management skills
• Comfortable using booking or POS systems
• Calm and courteous — even during busy times

🌸 Why Join Kairali Spa?

• Employee discounts on services & products
• On-the-job training and development
• Friendly, supportive team culture
• A beautiful and energetic workspace