Direct Sales Executive

 Emtel is looking for dynamic and results-driven Direct Sales Executives to join our Sales Team and play a key role in growing our Home Internet business.  

Main Duties and Responsibilities:

• Drive sales of Home Internet services within the assigned regions and achieve monthly sales targets
• Identify and develop new residential customers through field prospecting, cold calling, referrals and other direct sales activities
• Meet with prospective and existing customers with a strong focus on generating new business
• Understand customer needs and recommend the most suitable Home Internet solution
• Clearly explain our services, pricing, procedures, payment requirements, Direct Debit, security deposits, billing and customer support
• Build strong customer relationships and provide a professional experience throughout the sales and after-sales journey
• Complete and submit customer applications, contracts and other required documentation accurately and within the required timeline
• Follow established sales, compliance and after-sales procedures
• Handle customer concerns professionally and coordinate with Customer Service and Credit Control teams to resolve issues efficiently.
• Keep accurate customer and sales information in the CRM and use available sales tools effectively.
• Share customer feedback, competitor information and market insights to help improve our products, offers and sales processes.
• Represent Emtel at roadshows, commercial events and other promotional activities when required.

Required Qualifications and Experience:

• Minimum Higher School Certificate (HSC)
• Candidates with School Certificate (SC) and at least three (3) years of sales experience may also be considered

Required Skills and Aptitudes:

• Good communication skills (both French and English)
• Proficiency in using CRM software and other sales productivity tools
• Willingness to travel within the assigned region as required
• Effective time management and planning skills
• Analytical and problem-solving mind

Perks & Rewards

• Medical Insurance cover 
• Pension Insurance cover
• Discount on handsets
• CJ Group discounts on selected products/services
• Mobile refunds 
• Fuel card 
• Free and unlimited airtime
• Attractive performance-based commission

Please note: A valid driving license and own motor vehicle are mandatory for this position.