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IT Administrator

Full-timeHybrid

Sector

Skills

Responsible for Implementing, configuring and supporting the on prem and cloud IT infrastructure of the organization and handling requests raised on IT Helpdesk.

2. Job description (Responsibilities & Accountabilities)

Building and administering Windows servers and accompanying infrastructure, maintaining capacity and performance.
Participate in the configuration, implementation, and support of on-premise systems including (not limited to):
VEEAM Backup, Windows Server AD Controllers, Windows Servers, DNS, DHCP, Antivirus Products, FortiGate Firewalls, and CISCO Switches.
Setting up workstations for new employees and providing introductory IT training.
Desktop maintenance and updates, performance monitoring and hardware maintenance.
Providing support for Telephone systems and other VOIP calling subscriptions.
Promptly follow up on all assigned Help Desk tickets and other assigned tasks.
Performing system backups and conducting tests for data restores.
Maintain technical proficiency in all software, hardware and web-based applications assigned and applicable to the role.
Maintain current and accurate inventory of hardware, software, and other assets in Freshdesk
Coordinating and negotiating with IT vendors for the purchase of assets and peripherals and preparing the LPO for the purchase

3. Employee Profile [Educational Qualification, Skills & Experience]:

Degree or Certification in any IT Discipline
Knowledge about Firewalls, Switches, Windows Servers, Backup solutions, Exchange Online, Virtualization technologies.
Ability to prioritize tasks and requests
Strong aptitude to learn and adapt to new technologies.
Knowledge of computer workstation functionality and components.
2 to 3 years’ experience in similar organization.