Front Officer

The Front Officer is responsible for delivering excellent customer service, managing bookings and client inquiries, supporting sales and social media activities, performing administrative and facility-quality tasks, and assisting with events to ensure a smooth and engaging experience for members and visitors at Caña (Beau Plan Sports & Leisure Ltd ).

Main duties & responsibilities

• Provide assistance and information to club visitors & clients and effectively as per the Standard of Procedures
• Assist in the smooth running of the club’s operations where all aspects of the guest and players visit and experience are delivered to the highest level
• Record payments on the dedicated system and ensure that cash handling procedures are followed strictly
• Participate in achieving daily sales target of the club’s sport items
• Relay calls to the concerned personnel
• Handle all incoming and outgoing telephone calls on behalf of the relevant personnel, as required.
• Communicate whenever necessary with personnel who are using cellular phones
• Ensure that all registered or express mail is treated as per requirements by filing the appropriate records and making follow up thereafter
• Receipt of letters from the postman and reporting promptly to reporting line
• Receive and despatch  letters/faxes/parcels within the company’s departments whenever required
• Monitor daily operations to ensure all front office activities are carried out in accordance with established standards.

 Candidate profile:

• Minimum HSC or equivalent required
• At least 1 to 2 years of experience in similar position
• Experience in a club, or hospitality environment is an advantage
• Strong communication, interpersonal, and organisational skills
• Courteous, approachable, and service-oriented attitude

Please send your application by email to the HR Business Partner, Terragri Ltd, Beau Plan Business Park, Pamplemousses ([email protected]) or contact us on 260 6200. The closing date is the 25th October 2026..

Thank you for taking the time to apply. 

We review every application carefully and will reach out to candidates whose profile best matches the role. If you haven't heard from us within 6 weeks, please consider your application unsuccessful at this stage.

Beau Plan Sports & Leisure Ltd reserves the right not to proceed with any appointment following this advertisement.

We are an equal opportunity employer, and we believe that diverse teams build better businesses.

Beau Plan Sports & Leisure Ltd is proud to be certified Top Employer™ 2026.