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Specialist","implementation-specialist","Port Louis","Full-time","Hybrid","51,000 – 75,000",{"@type":48,"@id":49,"name":50,"slug":51},"JobCategory","\u002Fapi\u002F.well-known\u002Fgenid\u002Fa6c2edc49b8d364e309b","ICT \u002F IT \u002F Web","information-technology","Posted Oct 27, 2026","Closing 26\u002F11\u002F2026",{"@type":55,"@id":56,"id":57,"name":58,"slug":59,"industry":60,"logo":61},"JobCompany","\u002Fapi\u002F.well-known\u002Fgenid\u002F2c6c0f5acada0c90d94c",109,"IQera","iqera","Call Centers \u002F BPO \u002F Customer Service \u002F Languages","https:\u002F\u002Fapp.myjob.mu\u002Fapi\u002Fjob-board\u002Ffile?filePath=client-logo\u002F799bfb23-6598-44c7-b3bb-70e2be3cc103.png",[63,66,69,72],{"@type":64,"@id":65,"label":41},"JobTag","\u002Fapi\u002F.well-known\u002Fgenid\u002F5223eebbfc2871f80d76",{"@type":64,"@id":67,"label":68},"\u002Fapi\u002F.well-known\u002Fgenid\u002F3e01a513ce963181bd3d","Systems Integrator",{"@type":64,"@id":70,"label":71},"\u002Fapi\u002F.well-known\u002Fgenid\u002Fda02aa292797a70f6d0f","Business Analyst",{"@type":64,"@id":73,"label":74},"\u002Fapi\u002F.well-known\u002Fgenid\u002F7f850a5889ea1c086602","Software Implementation","\u003Cp>French Leader in debt management & acquisition, iQera helps large companies and financial institutions at every stage of their client financial cycle by combining operational excellence, human and artificial intelligence.\u003Cbr>iQera aspires to create the difference through its convictions:\u003C\u002Fp>\u003Cul>\u003Cli>Achieve the unprecedented\u003C\u002Fli>\u003Cli>Play as a team\u003C\u002Fli>\u003Cli>Leave a positive impact\u003C\u002Fli>\u003C\u002Ful>\u003Cp>More than just resumes, iQera is looking foremost for personalities that will make a difference. The group wants to build a community of collabor’actors that are engaged, atypical and curious to learn, who want to find their path and thrive while giving meaning to their profession.\u003Cbr>The Group currently relies on a Tribe of more than 2300 collborar’actors on 13 sites in 6 countries.\u003Cbr>\u003C\u002Fp>\u003Cp>The\nImplementation Specialist is responsible for driving and supporting the\nimplementation of internal solutions for our operations and clients. The role\naims to configure and maintain the operational and accounting settings of our\ninternal application. They ensure that the collections, accounting, and other\nmodules are configured in line with business needs, in order to guarantee the\nproper execution of the services described in the contract.\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cstrong>Your responsibilities within our Tribe :\u003C\u002Fstrong>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\u003Cb>Implementation on our tools :\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\u003Cli>Implementation\nin line with the rules: compliance with deadlines and the configuration\nspecifications\u003C\u002Fli>\u003Cli>Understand\nthe essential configuration requirements (excluding enhancements)\u003C\u002Fli>\u003Cli>Contribute\nto the planning for the implementation of a new client (Donneur d’Ordre) (tree\nstructure, scenarios, media library maintenance, etc.)\u003C\u002Fli>\u003Cli>Advise on\nwhich configurations are possible or not, and raise alerts where necessary\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cb>Tools administration :\u003C\u002Fb>\u003C\u002Fp>\u003Cul>\u003Cli>Update\nthe configuration of existing services : mandates, scenarios, rights,\norganizations, etc.\u003C\u002Fli>\u003Cli>Create\u002Fmodify\nclient data (address, contact person, etc.) \u003C\u002Fli>\u003Cli>Create\u002Fmodify\nmedia :  letters, SMS and emails on\nthe operating system, and take part in pre-production testing phases (creation,\nmodification, and white-label adaptation, etc.)\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cb>\u003Cu>Other Duties and\nActivities\u003C\u002Fu>\u003C\u002Fb>\u003C\u002Fp>\u003Cp>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\u003C\u002Fp>\u003Cul>\u003Cli>Keep\nknowledge up to date throughout the year in line with platform developments\u003C\u002Fli>\u003Cli>Contribute\nto the continuous improvement of our processes and tools,\u003C\u002Fli>\u003Cli>Take part\nin discussions on business process developments through analysis, drafting\nspecifications, and project follow-up,\u003C\u002Fli>\u003Cli>Support\nAPOs in optimizing new processes\u003C\u002Fli>\u003Cli>Take part\nin and follow up on additional projects assigned to them, in compliance with\nschedules and methodology,\u003C\u002Fli>\u003Cli>Write\nstructured procedures,\u003C\u002Fli>\u003Cli>Ensure\nthe reliability and quality of the deployment of assigned projects,\u003C\u002Fli>\u003Cli>Support\nthe Implementation Project Manager in completing documents such as\nconfiguration sheets, enhancement or issue reports, and tickets, for activity\ntracking\u003C\u002Fli>\u003C\u002Ful>\u003Cdiv>\u003Cstrong>\u003Cstrong>Your distinctive profile\u003C\u002Fstrong>\u003C\u002Fstrong>\u003C\u002Fdiv>\u003Cdiv>\u003Cul>\u003Cli>Minimum\nof 3 years’ experience in a similar role\u003C\u002Fli>\u003Cli>Degree in\nsoftware engineering or application development (or an equivalent IT-related\nqualification)\u003C\u002Fli>\u003Cli>Proficient\nin Microsoft Office tools (Word, Excel,\nPowerPoint)\u003C\u002Fli>\u003Cli>Good\ncustomer approach, well presented.\u003C\u002Fli>\u003Cli>Good\ninterpersonal communication skills.\u003C\u002Fli>\u003Cli>Positive\nand proactive attitude.\u003C\u002Fli>\u003Cli>Organized,\nefficient, patient, autonomous, and proactive.\u003C\u002Fli>\u003Cli>Ability\nto work under pressure, within tight deadlines, and across multiple tasks; able\nto prioritize and follow precise instructions and guidelines.\u003C\u002Fli>\u003Cli>Strong\nanalytical and problem-solving skills.\u003C\u002Fli>\u003Cli>Fluent in French\u003C\u002Fli>\u003Cli>Internal business\ntools (Créance Web, V3, Mars, Pardi (Pega)) \u002F The candidate will be trained on\nthe tools\u003C\u002Fli>\u003Cli>Knowledge of the\ndebt collection environment\u003C\u002Fli>\u003C\u002Ful>\u003Cdiv>\u003Cp>Withstrong position on the market, a culture focused on technology, cutting edge expertise and human intelligence, we develop the ambition to become a key player in the transformation of our profession. Our objective: improve the financial client relationship of our business clients and answer to their performance stakes.\u003Cbr>Our group has a strong policy that favors the integration and employment of people with disabilities. All our offers are open to you.\u003Cbr>Offer is located at PORT LOUIS in CDI.\u003C\u002Fp>\u003Cp>If you wish to be part of our Tribe and this offer has retained your attention, send us your candidature.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>","https:\u002F\u002Fmcsgroupe.csod.com\u002Fux\u002Fats\u002Fcareersite\u002F8\u002Fhome\u002Frequisition\u002F1233?c=mcsgroupe",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":78},"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Cpath d=\"M20 10c0 4.993-5.539 10.193-7.399 11.799a1 1 0 0 1-1.202 0C9.539 20.193 4 14.993 4 10a8 8 0 0 1 16 0\"\u002F>\u003Ccircle cx=\"12\" cy=\"10\" r=\"3\"\u002F>\u003C\u002Fg>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":80},"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Crect width=\"20\" height=\"12\" x=\"2\" y=\"6\" rx=\"2\"\u002F>\u003Ccircle cx=\"12\" cy=\"12\" r=\"2\"\u002F>\u003Cpath d=\"M6 12h.01M18 12h.01\"\u002F>\u003C\u002Fg>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":82},"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Cpath d=\"M8 2v3m8-3v3\"\u002F>\u003Crect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\u002F>\u003Cpath d=\"M3 9h18\"\u002F>\u003C\u002Fg>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":84},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M20 6L9 17l-5-5\"\u002F>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":86},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M2 9.5a5.5 5.5 0 0 1 9.591-3.676a.56.56 0 0 0 .818 0A5.49 5.49 0 0 1 22 9.5c0 2.29-1.5 4-3 5.5l-5.492 5.313a2 2 0 0 1-3 .019L5 15c-1.5-1.5-3-3.2-3-5.5\"\u002F>",{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":88},"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Ccircle cx=\"18\" cy=\"5\" r=\"3\"\u002F>\u003Ccircle cx=\"6\" cy=\"12\" r=\"3\"\u002F>\u003Ccircle cx=\"18\" cy=\"19\" r=\"3\"\u002F>\u003Cpath d=\"m8.59 13.51l6.83 3.98m-.01-10.98l-6.82 3.98\"\u002F>\u003C\u002Fg>"]